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All reviewsfull kitchenjuanillo beachcap canail cieloall inclusive packagebedroom suitecoca colawalk in closetsister resortmain poolcab ridefree shuttlescape parklobby bargolf cartquiet poolrooms are huge
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Reviewed 1 March 2016

The property.. The staff.. The rooms.. everything was pure perfection.. This resort does not have a beach but you can be taken to the sister properties via hotel golf cart to enjoy that feature.. I loved how large the rooms were and how it was right off of the pool. Full kitchen with Stainless Steel Appliances.. Living Room.. We really felt like we were in a resort and not just some hotel room.. Hubby took his skateboard.. I took my skates and there was plenty of room to glide.. Upon arrival there was a birthday banner and balloons- great surprise and nice touch

Stayed: February 2016
3  Thank Lrs_Dean10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlSolResortsCapCana, Director General at AlSol Luxury Village, responded to this reviewResponded 4 March 2016

Dear Lrs_Dean10,
Taiguey!!

We would like to thank you for choosing our resort as your host on your recent gateway to the Caribbean!. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor.

We are very happy to learn that you were surpraised with the birthday decorations and the amenities delivered to your room! and that you were highly satisfied with our attentive service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team.

We sincerely look forward to welcome you back soon !!

Amil Maleck,
General Manager

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Reviewed 1 March 2016

Honestly, when my boyfriend surprised me with a trip to Punta Cana, I was a little concerned due to a bad experience I had previously at another resort, but any preconceived notions were blown out of the water as soon as we arrived to Alsol Luxury Village. The service by the front desk upon arrival and everyone in-between honestly made out trip. Everyone was so eager to help and they quickly remembered our names and my boyfriends special breakfast requests. Honourable mentions going out to the following: Sergio for the morning strawberry and banana smoothies at breakfast. Manuel for always checking in to make sure we were okay and had everything we needed. CAIRO!! Our basketball friend, who's Team Lebron all the way. LOL Team Curry over here. Francis!! Our brother from another mother. We had the best time and the best service thanks in all to you 4, thank you for making this trip so memorable!
Our overall stay was amazing! Our room was massive and came with its own kitchen, dining area, family room, and gorgeous views from the balcony from our living room overlooked the marina and the view from our bedroom overlooked the pool.
The whole resort itself was very much a boutique style, you didn't have to walk very far to get to the buffet or any of the restaurants which we loved!
There was a great variety of food on a daily base along with the option of room service included in the all inclusive package. The chicken wings were ordered from room service were to die for! Along with the anti-pasta bar at the Bistro during lunch! Heaven! Every night the buffet had a different theme from Italian, seafood, Mediterranean, and so on. But we enjoyed dinners at the Bistro more as the days went by.
As mentioned above, the resort is situated by a gorgeous marina, there is a beach but it is very small located at the sister resort. But the resort offers a complimentary shuttle to a beautiful nearby beach, Juanillo Beach, a quick 10 min ride away. The food at this beach is also very good, not included you will have to pay if you get hungry, but worth it.
We were dreading the last few days we had left at the amazing resort and can't wait to come back in the near future. Thank you to the staff at Also for changing my views on Punta Cana, we look forward to many more stays to come.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Service
3  Thank Karthika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlSolResortsCapCana, Director General at AlSol Luxury Village, responded to this reviewResponded 4 March 2016

Dear Karthika J,
Taiguey!!

I am so glad to hear we have managed to change your opinion about hotels experiences in Punta Cana with our great staff, room facilities and restaurants! It is such a pleasure to know we offered you the truly remarkable experience that you deserve!!

It is an honor to read such kind review, please know that our primordial goal is to exceed your expectations and I feel pleased to know that by being very attentive towards your needs providing you and excellent service we achieved making your stay as perfect and memorable as it could have possibly been.

I hope to welcome you once again in another paradisiacal getaway,

Best regards,

Amil Maleck,
General Manager

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Reviewed 29 February 2016

This was our 10 year anniversary trip. We planned it a few months ago and booked with Jet-Set Vacations. First of all, the resort was beautiful. It is pretty much what the name says a little "village" It was CLEAN, the room was tremendous, food was good and overall the staff was great. The check in process was quick and easy and the staff behind the desk were super friendly. We enjoyed the pool as soon as we arrived. Towels were not an issue neither were chairs as some reviews claimed it to be. There were "activities" planned for the pool area, a mojito tasting and meringue lessons. The mojito tasting was scheduled for 3:00 and when 3:30 rolled around, we asked the bar tenders what was up. They had no idea what we were talking about (language barrier as well as simply not knowing) so confused, they made us Mojitos. The Mojito tasting started at 4:30 and was led by "Chocolate" and "Coca Cola" the activities staff. The meringue lessons never happened (not that we cared but worth mentioning). If you want to know anything, ask them, do NOT ask the waiters or the bartenders. The resort had nightly indoor activities like Karaoke and Bingo which Chocolate and Coca Cola made fun but overall, the nightlife after 10:00 is pretty non existent and that's ok if you want peace and quiet. Food was good. Argentinian Steakhouse was excellent but beyond that, Not a ton of variety. A well kept secret is you can eat at the Alsol Tiara for either Mexican or Japanese which is about a one minute golf cart ride away. You have to get a "letter" from the concierge to go. While we were having Japanese at the Tiara, we were overlooking a crazy outdoor buffet and salsa show that was high energy and the epitome of "nightlife". If you are seeking a higher energy place, maybe consider the Tiara Alsol property. As far as the beach goes, keep in mind, this resort is CLOSE to the beach but not actually ON the beach. They have free shuttles to the beach (Junillo Beach) which is about 10 minutes away by shuttle. It was absolutely spectacular. Free lounge chairs as well as covered seating, plenty to go around. Don't get fooled by the breeze....you will BURN! We are Floridians and we greatly under estimated the Caribbean sun. Bring and use your sun screen. Last but not least, the staff was extremely pleasant and when language permitted, very helpful. Some of the standouts were Chocolate, Coca Cola, Hairo (concierge), Cecilia (restaurant), and Jose Aramis (bar and restaurant/brand new to the job super nice and friendly). We would recommend this resort highly for a quiet couples getaway.

Room Tip: Our room was HUGE. Ask for an upgrade. Get a POOL VIEW.
  • Stayed: February 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Sethw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlSolResortsCapCana, Director General at AlSol Luxury Village, responded to this reviewResponded 4 March 2016

Dear Sethw1,
Taiguey!!

Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels.

We truly hope you can give us the opportunity to host you again in the future. Please do not hesitate to contact me personally prior your arrival, I will be happy to assist you coordinating the details of your stay!

Hoping to see you soon again,

Amil Maleck,
General Manager

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Reviewed 29 February 2016

We went there with our 2 kids (2.5 years & 8 months) we had a great stay from the start, Rafael the Bell Boys took care of us from day 1 to 7. All the other staff members did their best to make us fell good, Luz Maria at the main bar and so many other I forgot the name.
The resort is a good place to relax, the beach is really small, but still ok for kids to play.
The apartment are nice and big.

  • Stayed: February 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Fabien G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlSolResortsCapCana, Director General at AlSol Luxury Village, responded to this reviewResponded 4 March 2016

Dear Fabien G,
Taiguey!!

We appreciate you have taken the time to share such an enthusiastic review about your recent visit to AlSol Luxury Village. We are overjoyed to read that you’ve enjoyed your stay, specially our attentive staff and accomodations.

Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and Management.

Hope to see you back soon !!

Amil Maleck,
General Manager

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Reviewed 29 February 2016

So excited! Just booked a return visit to the Luxury Village, this time to celebrate our anniversary and hubby's birthday. We visited in December for the first time and so enjoyed everything - from the spacious room, the variety of restaurants and food, the pools and the walk around the marina to the little beach. We looked around at other options to visit for our anniversary but in the end we decided we had already been to the best place so lets go again. We already mentioned what we loved about the Luxury Village but most of all we loved the friendly and attentive staff. Every one of the staff was so hard working and welcoming it is difficult to mention anyone in particular but a special shout out to our favourite bartender Ynocencio- get those mama Juanas lined up for Robert!!! It is our anniversary and we want to celebrate!! See you on March 16.
Helen & Robert.

  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Rooms
1  Thank Helen0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlSolResortsCapCana, General Manager at AlSol Luxury Village, responded to this reviewResponded 29 February 2016

Dear Helen & Robert,
Taiguey!!

We were overly pleased to read this was your second visit to our AlSol Luxury Village to celebrate an unforgettable wedding anniversary, but the most exciting part is to know that you keep coming back because of the way our valuable employees treat you.

Your comments about Ynocencio are much appreciated and I'm glad this gentlemen caused such a great impression on you and your husband! Thank you bunches for recommending us with future travelers and we can’t wait for another visit from you to create more memorable experiences.

Sincerely,

Amil Maleck
General Manager

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