First of all, if you don't have basic Spanish under your belt your screwed immediately! At the bar , my niece and I were totally ignored and passed over for guest's that spoke fluent spanish. When checking in to the hotel they only had two front desk people and the two lines were damn near out the front door. The one guy could not multi-task to save his life. I had a question about my Internet and I waited 30 minutes to ask my question because he couldn't say, "excuse me sir, while we're waiting for your credit card to go through, let me help this guest." They also need to give you a map when they give you your card key. And bring a sandwich or a snack because it might take a couple of hours to find your room. Our room was 2306. Catty-corner to the front desk are the main elevators. There's also a "wing" to the left and to the right of the hotel. So we go to floor two, right? WRONG none of the numbers matched our room number even closely. We came back down to one of the wings and we're perplexed because there was no information on what was up there. Finally an hour after check in were hanging out on the steps trying to decide what to do (and YES we had already been back to the front desk once only to be ignored because of the huge lines checking in), we see a guy in his 20'S going up the stairs with a hamburger. He looks at us and says "are you guys trying to find your room?" He goes on to tell us that he got lost finding his room the first time too. Here's the key; room 2306= 2 is the second wing. 3 is the floor. 06 is your room number. How in the hell is anyone going to figure that out??
The food for us was terrible. A lot of things weren't interpreted, so we had no idea what it was. They did have a pasta station in the evening but the line was so long with only one chef. They did fix some beef cuts but had no concept of anything other than well done. So me, liking a medium rare steak was out the window. The desserts looked very pretty but (maybe because of the heat) were mostly made of gelatin. Needless to say, I lived on sourdough rolls, cantaloupe and the hamburgers they fixed at the pool area. There specialty restaurants were hit and miss. The Italian restaurant was great. While the Japanese steakhouse was nothing like we experience at home with food and entertainment. The good qualitys; the pools were nice and it had a Polynesian tiki feel to it and the beach was large. Granted, we were out at the pool from 8 to 5 almost everyday. But when it was time for dinner we just knew we were going to walk away unsatisfied.
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- Also Known As:
- Barcelo Punta Cana Hotel Punta Cana
- Breezes Punta Cana
- Barcelo Punta Cana Resort
- Barcelo Premium Punta Cana
- Barcelo Dominican Punta Cana
- Punta Cana Barcelo