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Traveller rating
8,097
2,867
1,276
621
457
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126 - 131 of 13,318 reviews
Reviewed 3 weeks ago

The pool staff was great. Georgianna and Aaliyah. Great food and drinks. Pool music was fantastic. Pool volleyball and pool side games were a blast. Met many new people. Amazing Vaca will definitely come back.

Room tip: Just go and have fun. Georgianna and Aaliyah are the best play makers ever.
Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nick M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago via mobile

We just returned from our stay at Ochi. After reading the many negative reviews prior to our departure we went with a different attitude and not expecting much. We have been to the following Sandals: Grand St Lucian, Antigua, Royal Barbados, Grenada, Negril and South Coast so we have plenty to compare to. You can say we know what to expect from the Sandals brand. Although this is not one of our best choices, we can say that we did enjoy.

Ochi is a beautiful resort but the butler rooms are in desperate need of renovation. We stayed in the Butler Village One Bedroom Poolside Villa Estate Suite (G1). After reading the reviews and the suggestions I was happy that my request to stay as low to the bottom of the hillside were granted so we were excited about that. The villa is spacious but furniture is dated and needs to be replaced ASAP. Beds are comfortable but furniture is old. The bathroom is spacious but again outdated. This is the first Sandals resort that has the bathtub and shower together. No beautiful big shower and separate tub that we are used to seeing at other resorts.

Arrival to the resort from Montego Bay airport was long especially since we made a stop at a restaurant/bar halfway. It took us about 2 hours with the stop and the heavy traffic. Pulling up to the resort they were very attentive and we met with our butler who took us to our villa within minutes of arrival.

Cons/suggestions for the resort -
Stairs and hills everywhere. There is no way to avoid them. People with severe mobility issues should avoid this resort especially if you do not have a butler who picks you up on carts. The butler assisted in some of the walking but could not get to all restaurants and the beach so again prepare to walk up and down stairs the whole time on this resort.

Butlers do not reserve spots on the beach and pools. Was not a big problem for us because on the way to breakfast we just put things down to reserve ours and it was never an issue finding a spot.

Was not much entertainment at the pool as I have seen at other resorts. The most entertainment was when they had the foam party.

Kimonos restaurant was the worse. The person who cooked for us barely spoke to us. He just cooked and gave us our food. No entertainment at all. I forgot his name but he was terrible and the food was not that good either.

NYE was good but the entertainment across the water was too far. It was only good when the playmakers were on the stage because you really could not see the entertainers on the other side of the water.

There was no where to get a late night sweet snack like at other resorts.

Room service menu was very limited.

Pros of the resort -
Our butlers Richard and Cameka were good. Richard was a tad bit more attentive than Cameka but I would say they were there for us when we needed and they made our vacation special. We always had a snack when we returned to the room during the day and in the evening the towel art and decorations were beautiful. They also made my birthday special from breakfast to dinner. The hot bath when we returned was a special touch along with handwritten birthday greetings from both of them.

Many restaurants to choose from. Only had one bad meal as I mentioned before. The Southern Restaurant was one of the best restaurants. This was our go to restaurant for breakfast as the buffet was outstanding. The food choices were great. They had something for everyone. There were certain employees that we need to recognize for their personalities and great customer service: Damien, KenRoy and Sean treated us like family and we enjoyed seeing them each time we went to breakfast.

Dinah served us at the Greathouse and she provided the best service that we had on the resort. We were so impressed with her that we went to see her the next morning in the French restaurant for breakfast prior to our departure. We received the same stellar service from her that morning.

Courtney at Kelly’s was an outstanding server and made us feel like family. The food there was fabulous too.

Playmakers were great. All of them are good and entertainment at night was really good too.

Lady Sasha in the Rabbit Hole was the best. We had the most fun there and she kept the party going. She is very talented and has a beautiful voice and can sing anything.

Otis Mitchell, one of the maintenance men who was one of the nicest employees. Although we didn’t need his services he saw us out at our pool and asked how we were doing and asked if we needed anything each time we saw him. He would chat a little to tell us things about the trees and plants around the villa and Jamaica. He was very informative.

Overall, I would say that Ochi is a nice resort. There is plenty to do if you want to and if you don’t want to do anything you can do that too. The resort is huge and there are plenty of restaurant options. If they renovate and replace the outdated furniture the villas and rooms would be great and it could make this a possible 5 star resort then. The staff there work hard and I saw nothing but smiles from them when we were there. They go above and beyond to ensure guests have what they need and then some. The main negative for this resort is the amount of walking and stairs.

Room tip: If you have mobility issues this is not the resort for you
Date of stay: January 2023
Trip type: Travelled as a couple
Thank CyndiQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago via mobile

Javennie and Georgianna
Great people! Fun loving javennie have a great smile he is a party maker and a day starter Georgianna was also great she as a great personality really add fun spending the day with them.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Bertie_Grove23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago via mobile

Georgiana and Javennie and Orlando were awesome in the jobs. Made us feel at home. They kept us informed and entertained during our stay. Fun-loving and very friendly. The best vacation ever. Would definitely come back again.

Date of stay: January 2023
Trip type: Travelled with friends
Thank Happiness530830
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago

Fabulous show last night by Georgianna!!!
Javennie was soo fun. Spent the day by the beach with a friendly staff. They give suggestions of fun activities & food suggestions. I really enjoyed dinning by the ocean!

Date of stay: January 2023
Trip type: Travelled as a couple
Thank U4046RKlisaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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