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Reviews (745)
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Reviewed 22 March 2018

We just returned from our third year in a row of staying at the Sandy Haven resort (March5th-15th). We had a superior garden room this year versus the ocean view, and decided we liked the garden room even better. We again have virtually nothing to complain about as the people here were again all smiles and super friendly and now remember us each year when we return. The resort continues to be very clean everywhere, from the room to the beach bar and grill, and the food at Bongo's remains excellent, as was the food from the beach grill. the continental breakfast remains great as did other breakfast options. Thanks again to Pops for conversation and his ever-present smile, to the cleaning staff and or favorite Negril bartenders Romeo, Keon, Kerrie and Linton, who always have a smile and time for enjoyable conversation as well. Fabian continues to work the landscaping which is one reason it looks so great, with nary a leaf on the ground or any beach area left un-raked. Thanks to Sinclair, the best security lady around for always looking out for the guests and having great conversation as well ! Our first two visits to Negril we stayed at Cocolapalm and the all-inclusive Grand Pineapple, but after discovering Sandy Haven and it's people, will never stay anywhere else! We truly love the place and have never relaxed as much as we do there. There is virtually nothing that could change that would make it a better destination. We will return again next year, and already are counting the days until we see our friends there again! I can't encourage anyone enough to stay here if you are planning a trip to Negril, as you will not be disappointed with your stay at the Sandy Haven!!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank golfman1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather200, Director of Sales at Sandy Haven Resort, responded to this reviewResponded 9 April 2018

Dear valued Guest,
Thank you very much for sharing your beautiful review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about the various areas + our dedicated staff. It is a pleasure to have had you with us + do look forward to welcoming you once more!!

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Reviewed 20 March 2018

This is a beautiful place, We truly loved being at this resort. The people love working on this resort, they were always happy and smiling. The rooms were so clean you could eat off the floor. Clean bedding daily. Clean towels daily. Lots of hot water. The beach was raked daily , The food was excellent every day. We also ate out to other fine dining establishments in Negril. What we really loved was no children. We will be coming back year after year. Thank you Sandy Haven for your CLass One Resort.

Room Tip: My only statement is to keep your valuables in the safe in the room.
Stayed: January 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank bsrosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather200, Director of Sales at Sandy Haven Resort, responded to this reviewResponded 21 March 2018

Dear Valued Guest,
Thank you for staying with us. We do appreciate you taking the time out to share your lovely experience and our staff works hard to make sure this happens.
Looking forward to having you with us again in the near future!!

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Reviewed 19 March 2018

We had a wonderful time staying at Sandy Haven resort and can highly recommend it to anyone traveling to Jamaica and negril. Thanks so much for a fantastic week! The staff especially was incredibly accommodating.

Stayed: January 2018, travelled as a couple
Review collected in partnership with this hotel
Thank alewisakerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather200, Director of Sales at Sandy Haven Resort, responded to this reviewResponded 22 March 2018

Dear Valued Guest,

Thank you for making it Sandy Haven Resort + for sharing your lovely review. It was indeed a pleasure having you with us as we look forward to hosting you again in the near future!!

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Reviewed 19 March 2018

We were invited by the owner, Ann Chen, to visit her beautiful boutique hotel in Negril and we are SO GLAD we did. Sandy Haven is Paradise in Paradise with well appointed rooms and a quaint atmosphere located on the beautiful 7 mile beach of Negril. The staff were friendly and accommodating. They have a relaxing outdoor dining area and bar right on the beach. The beach is lovely, overlooking the amazing blue water of the Caribbean Sea. They also have their own private restaurant, Bongos, with a piano bar and indoor and outside seating. If you are looking for a relaxing vacation in Jamaica, this is the place to be!!

  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Trasformativa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather200, Director of Sales at Sandy Haven Resort, responded to this reviewResponded 19 March 2018

Dear Valued Guest,
Thank you for taking the time out to share your lovely experience. We do appreciate your feedback + look forward to having you vacation with us again in the near future!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

Excellent beach front small ( read VERY SMALL) property. Rooms are very nice and the staff - are excellent! Pops is the BEST ! Very helpful, and genuinely a lovely man. We enjoyed the continental breakfast every morning (included) and sometimes paid a little extra for a cooked breakfast. Didn't care for the constant badgering on the beach but I can't fault Sandy Haven for that. LOL!! The restaurant on site had very good food and the staff went out of their way to ensure we enjoyed our meals. The only negative thing I have to say is that upon check-out, the front desk had to "confirm" that my room was left in good order with a phone call to the housekeeper. Once the call was over, the front desk reception said my room smelled of cigarette smoke and that she would have to charge me $400 U.S. - Considering I didn't smoke in my room, only on the patio - I was very shocked and upset to say the least! The front desk had already reversed the deposit on my credit card so they couldn't actually charge me the fee and I certainly wasn't about to hand over my credit card. Seemed to me like someone was looking for some cash hush $. Considering people were smoking weed all ove the resort, on their patios with their doors open etc., the whole resort smelled of smoke. Anyway... As long as you don't mind paying higher than average prices for your drinks, it's a great resort.

Room Tip: Pick an ocean view, otherwise you look at a fence about 15 feet from your door because the property is so small.
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather200, Director of Sales at Sandy Haven Resort, responded to this reviewResponded 19 March 2018

Dear Valued Guest,
Thank you for taking the time to provide the feedback about your recent stay while in Negril. We thank you for taking the time to tell us about your visit. Both positive feedback and constructive criticism will help us to continue to grow and develop. We are happy to always have you as our guest and hope you will give us another opportunity to serve you again in the near future.

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