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“Excellent Stay”

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Sheraton Puerto Rico Hotel & Casino
Ranked #7 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 16 August 2017

This is my first time coming to Puerto Rico, and I'm extremely happy that we chose this hotel for our 6 night stay. Everything was close by and my room was excellent. Loved my pool view! We're definitely coming back to this hotel.

  • Stayed: August 2017, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Sindy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 August 2017

The hotel is very clean and rooms are very comfortable. The best staff ever. They were all very friendly. Pool area has the best view. Loved it. I visited the hotel for a Convention and so having restaurant Metropol right at the hotel was a relief. Prices were reasonable, great food and also big portions. On the not so positive side, parking is expensive at this hotel. In general my overall rating is great. As a suggestion, add a small fridge at least to the rooms. Also, more reasonably-priced restaurants in the available spaces for rent would make it perfect!

Room Tip: The room would be just perfect if it included a small fridge and microwave.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Betzaida O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

Great experience, good location, friendly staff. Rooms are very nice and clean. Did like a lot the pool area and the view to the bay from the pool. The only thing didn't like about the stay was the pillow (too soft).

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Great place to stay - a little away from shops/sights etc but easy access by taxi. Do not take the Stop Off Stop On bus - very poor and expensive. Otherwise, beautiful hotel and swimming area. Superb dining options.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank fit4rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

I was a little disappointed that we didn't have a balcony but they were able to move us the following day. Definitely recommend upgrading to the Club Room Level where you have a very nice buffet breakfast & access to the roof deck which I enjoyed every morning. Wish they kept the roof deck open a later , it closes at 9PM. Roberto & Renee who both worked in the club room area were very helpful & gave up great tips of things to do & see. Both very friendly!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Beverly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Puerto Rico Hotel & Casino

Address: 200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#9 Business Hotel in San Juan
#9 Family Hotel in San Juan
#11 Romantic Hotel in San Juan
Price Range: RM743 - RM1,495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Puerto Rico Hotel & Casino 4*
Number of rooms: 503
Official Description (provided by the hotel):
Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay. ... more   less 
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Also Known As:
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan

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