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Savings alert! 22% below average rates

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Reviews (1,023)
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All reviewscourtyard marriottfront desknice hotelpre cruisecruise portone night stayhotel is locatedwithin walking distancetaxi ridestaff was very friendly and helpfulrental carlobbyvaletpharmacytaxislagoonhousekeeper
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Reviewed 11 April 2017

This is a great place to stay. It is relaxing, the staff is friendly and can give you lots of information on
where to go for fun, restaurants, etc. The room was nicely furnished and very clean. We would stay
here again if we go to Puerto Rico. The bar drinks are great and everyone is in a very happy mood.

Stayed: December 2016
2  Thank worldtraveler810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

Typical business hotel only in San Juan it costs more. Quiet room on 2nd floor, quite large with seating area. Shower and bathroom just basic. Hotel needs refreshing in general. Elevator is small and SLOW. Location is in a quiet neighborhood near restaurants and supermarket. 25 minute walk to small beach. This is not a resort property. Would stay again for business but not for pleasure. Friendly front desk folks!

  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank wildcatgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYGMSJUMR, Guest Relations Manager at Courtyard San Juan Miramar, responded to this reviewResponded 6 April 2017

Dear Wildcatgolf,

Thank you for taking the time to provide us with your feedback during your recent stay with us. I am happy to see you enjoyed the friendliness of our Front Desk staff. Our top priority is the satisfaction of our guests and excellent customer service.

Furthermore, I am pleased to read that you had the opportunity to explore the variety of excellent restaurants within walking distance. Our hotel is conveniently located in the neighborhood of Miramar with airport and cruise ports nearby, two beaches within walking distance, and a short drive into Old San Juan.

I hope we will get the opportunity to welcome you back in the near future!

Tamara Segui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2017 via mobile

The hotel is nothing special- meets expectations. Bathroom - bed - TV are a bit dates, has fridge and kettle in the room.

I can recommend the area for nice walks and nearby supermarket, restaurants and bars.

Would come back.


Stayed: December 2016, travelled with family
1  Thank tkwetina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2017

The staff was super nice and very knowledgeable about the area. Hubby and I stayed for a night prior to our cruise and following it. The hotel could use some updating, but everything was clean. The ice machine on our floor was broken, but we could easily get ice on another floor.

Room Tip: Ask for a room with a view of the fort and marina
  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Lithiachic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2017

This was surprisingly dated for a Courtyard. The rooms, as others say, are quite small. There is little space in the room. The tub and bath countertops were very modest. One can easily hear activity in rooms above and below, but the ambience is generally quiet. The staff were friendly and helpful.

Room Tip: rooms ending in 6 or 7 are at rear and get less street noise
  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank DRWMETMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayneris A, Front Office Manager at Courtyard San Juan Miramar, responded to this reviewResponded 29 March 2017

Good Evening Dr. Wmetman,

Thank for providing us with your valued feedback regarding your stay. I am pleased to read our staff was friendly and helpful. Making our guests feel welcomed and comfortable during their stay is our top priority.

Even though you expressed to us you were not impressed with the room size, we are still grateful for your business. Dr. Wmetman, we hope you can give us another opportunity to serve you in the near future.

Always at your service,

Ayneris Arzola Sánchez
Guest Service Manager
Courtyard by Marriott San Juan Miramar

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