Truly awful. Caveat up front-we paid cash. Big mistake. Never, ever pay cash with this outfit. We took the choo choo tram tour in late March 2018. Poor maintenance and a flat tire turned into a day wasting odyssey. Half our group (the half we were in) were abandoned by the side of the road as the two "tour operators" uncoupled the back section. They said they were just going to drop the first half off at the start (and presumably give partial refunds), but we found out later they completed the tour. The first half of the tour group got the mine, and we got the shaft. Waited and waited. Should have gotten a cab but our party of six was holding out hope for a ride and refund. When they came back they went through the motions of completing the tour but we had to get back to the ship and everyone was expecting a refund at that point. Did they pick up water or beer to soothe the disgruntled mob? No. Did they promise that we could talk to the owner back at the start for a refund? Yes. When we went back to the start, we asked to speak to the owner. "She is back at the beach". "Get off the tram". One operator took off like a shot and was gone. We stayed with tram seeking a refund. After a few minutes, we got off because the operator said he had to pick up other passenger he left in town. I guess they were on the "extended" tour too. In the end, we went back to beach and they had completely packed up their booth and displays and left without a trace. I guess we know why the other guy ran off. Low. Moral. Character. Zoom Zoom indeed!
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