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Reviewed 19 May 2017 via mobile

Disappointed with stay.
We acknowledge the hotel is in need of upgrades/maintenance. For the price paid per night, we were disappointed with having to endure remodel aspects. Had we been advised ahead of time, certainly would have selected another property.

Date of stay: May 2017
Trip type: Travelled as a couple
2  Thank FrequentTXFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

Stayed at this hotel for 3 nights. Hotel is newly renovated in the lobby area and the bedrooms, but the surrounding areas such as the pool and corridors are lacking in detail. The pool looks "dodgy" and has no pool bar along with basic pool facilities. The hotel staff are slow, lack customer centricity and give the impression of being unhappy at the prospect of helping customers. Ordering a coffee was a laborious task, especially when waiting for your change! Belongings went missing from the hotel room - incidentally belongings which were brand new and purchased during the stay. The dining area is equivalent of a school dinner hall, and so we opted not to try any meals. The hotel is very expensive and way overpriced for the quality of service, standard of offering, location and overall experience. There are better options offering more value for money.

Date of stay: August 2016
Trip type: Travelled with friends
Thank ChristopherThackray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2016

This was an awesome selection because it was very close distance to the Carnival activities. We were able to stand around the pool deck and watch the Carnival groups as they passed by. We loved the fact that it is a renovated hotel with a modern look. The rooms are quite small though, however, it had your basic hotel amenities.

On-site restaurant was good for breakfast. The restaurant still appeared to have some more work that needed to be done as it didn't have a computer system in place at the time.

Exterior of the lobby was nice, however, the back area of the parking lot needs better fencing.

Keycard access required to access 2nd floor and above via elevator. It was a little concerning at first, but we appreciated the added security it provided.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank caribqueen15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2016

Excellent Hotel location near Downtown and in front of Junkanoo Beach. Restaurants and amenities just a few steps. Highly recommended to stay for vaction or business. Rooms are confortable, very quieter. Have breakfast service,and excellent view to beach.

Room tip: Quieter Rooms, and excellent beautiful sea side view. Highly recommended if you want to be near Downtown.
Date of stay: June 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank newneo0675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2016 via mobile

Location is definately a plus... Short walk to downtown, and to nice ( and busy) beach. Clean rooms and good bathroom. Good news stops here.... Services are terrible, no one is never around.... Restaurant separated from hotel, no one avaible, little options, separated bills and no credit Card... Expect to pay in advance full, not at checkout... And do ask about taxes at reservation... Rates went from aprox 170 to over 220 dollars cause of taxes...
Wi-Fi doesnt work most of the time.. And when does very bad signal...

Date of stay: June 2016
Trip type: Travelled with friends
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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