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Grand Hyatt Baha Mar
Ranked #1 of 36 Hotels in Nassau
Reviewed 3 weeks ago

Staff was friendliest of any hotel We haveever stayed at. Hotel very nice and clean. Beautiful beach and so many great pools to hang out at.
If you want to have a good laugh go Visit Lenny at the out island bar. He is hilarious!!
W

  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 420 reviews

Reviewed 3 weeks ago

We stayed here during the soft opening in early July. I have a hyatt credit card, which comes with certain privileges. I have also stayed approx 30-40 nights in a Hyatt brand hotel from 2016-2017. The front desk gave us the WORST room, facing the parking lot. Why? Keep in mind, there was at least 80% rooms available. The night manager apologized profusely, but offered no comps. The food in the hotel is garbage. If you like panda express you would love the dining at this hotel.

Room Tip: Look for the manager. Ignore the front desk.
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  • Stayed: July 2017, travelled with friends
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4  Thank Brendan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBahaMar, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Dear Brendan D:

Thank you for taking the time to review our resort.

We apologize your experience was not to our usual standard. In July, our room inventory was limited and as the months have gone on we have added several hundred additional rooms. In addition, we have expanded our menu options and added restaurants to provide our guests with a variety of options.

At your earliest convenience, please send your contact information and the details of your experience to bahamar.grand@hyatt.com so we may discuss your situation at length and alleviate any outstanding issues.

We look forward to speaking with you.

Best regards.

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Reviewed 3 weeks ago

This hotel was wonderful. The rooms are beautiful and the grounds were great. The only problem is that it is not fully open so the food options are limited. It will be better once it fully opens. The other issue that should be considered is that it is very expensive.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank JNCRNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We returned yesterday from the Baha Mar. I will try not to make this review long but I want to give you some prices and details. First I would like to thank all my TA peeps for all the valuable info which made our trip so great. You were spot on! Arrival at the airport went very fast and smooth. Taxi from Airport to resort was $22 plus tip. I will say first and foremost this is a NONCASH resort. Everything you purchase will be charged to your room. You can also use a debit card. I suggest you ask for a receipt for everything you purchase. Restaurants will not give you one unless you ask. I say this as we had two discrepancies on our bill which were removed without problem. Checkin was fast. Staff were amazing. They went that extra step to make you happy. My special thanks to Nitika who checked us in and accommodated all our requests. The rooms are new therefore were clean and beautiful. House staff came every day and left two complimentary bottles of water and coffee as well as tea. Nice touch as coffee in restaurants is $5 a cup. There is also a Starbucks on site (starbucks does accept cash).
Pools: there are 6. Each had its own beautiful environment. And of course there is a great beach. Casino is big and Vegas style.
Restaurants: Pricey, American B'fast (eggs/bacon/toast/coffee) for two approx.$59.00 at Palms. Dinner at Swimming Pig, Burger and Mushroom Burger with Fries and one Beer approx $59. Wine was approx $16 a glass. Beer $8.50 and up.The golf course is not to be missed. We don't golf but did go see it and where blown away by the beautiful grounds. We had b'fast at the cafe and it was the best of our stay. Pancakes with fruit and cream. $49 Delicious!!! The outside setting is incredible. There is a complimentary shuttle that will take you from the resort to the golf course. It will also take you to the Melia next door if you'd like to go to the Black Angus Steakhouse which was very good!! Although pricey' all the restaurants were very good. I only wish there were a Italian restaurant or a Pizza place for a simple meal. A meal plan would also be a good idea. We did go off the property one evening to Capriccio's. Taxi was $13 one way. We went downtown $1.25 for the Jitney each way. The property is amazing. We stayed seven days and didn't see all of it. Some areas are just breathtaking and the interaction with the sea life is so fun. You can pet the sharks/sting reys at 1:30 and 3:30 feeding time. Awesome. There is so much to say and not enough space but if you are thinking about a stay, don't hesitate, you wont be disappointed.
I would like to say a personal thank you to Erika. Erika you accommodated our every request and made us feel like family. You always had a smile no matter what we requested. Thank you for your hospitality. You are an asset to the Hyatt Organization. I hope we can return soon!!

Room Tip: ocean view
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  • Stayed: November 2017, travelled as a couple
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2  Thank Jo Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBahaMar, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Dear Jo Ann P:

Thank you for taking the time to share your valuable comments regarding your recent stay at Grand Hyatt Baha Mar.

It was a pleasure reading your review and learning your transportation to and from the resort was a seamless process, your check-in experience was fast and you enjoyed the golf-course. Our favorite part of your review was reading about Erika and how she was very professional, hospitable and accommodating. We will make sure your kinds words are shared with the team.

Once again, we thank you for taking the time to review our resort. We enjoyed having you as a guest, and we look forward to welcoming you again in the near future.

Kind regards

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Reviewed 3 weeks ago

The casino allows smoking and men smoking strong cigars are everywhere, not just in the cigar bar. The smell was so disgusting that we had to leave. I couldn't breathe. Not sure how they can classify this as a non-smoking hotel. Maybe people don't smoke in their hotel rooms, but they smoke throughout the entire ground floor of the hotel and that smell permeates the air.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
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1  Thank Jean293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattBahaMar, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded 3 weeks ago

Dear Jean293:

Thank you for taking the time to review our resort.

We apologize for the smoke smell you experienced off the casino floor. We have designated all areas of the resort as non-smoking except in and around the casino floor. Our air circulation systems and open-air concept design generally does an efficient job removing the smoke smell however we apologize this was not the case during your stay. Your feedback has been shared with our management team.

We appreciate your feedback and hope the rest your experience at Grand Hyatt Baha Mar was nothing short of grand. It was a pleasure having you stay with us.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Baha Mar

Address: One Baha Mar Boulevard | Cable Beach, Nassau, New Providence Island
Phone Number:
Region: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Nassau
#1 Top resorts Hotel in Nassau
#1 Spa Hotel in Nassau
#1 On the Beach Hotel in Nassau
#1 Casino Hotel in Nassau
Price Range: RM972 - RM3,463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hyatt Baha Mar 4.5*
Number of rooms: 1799
Official Description (provided by the hotel):
Celebrate the culture of The Bahamas at the new Grand Hyatt Baha Mar, a spectacular beach resort on the pristine Cable Beach, Nassau. With step-in and full balconies overlooking magnificent beach and show fountain views, 6 pools, world class spa, largest casino in the Caribbean and a signature Jack Nicklaus golf-course. This stunning resort will take your breath away. ... more   less 
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Also Known As:
Grand Hyatt Baha Mar Nassau, Bahamas

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