I’ve been twice in recent weeks.
The first experience was below average but it was cheap wings night so we knew we weren’t going to get service when paying 10c for a chicken wing. The worst part about this visit was having to follow up on our food order - my friend got his wings minutes after ordering, mine showed up 15mins later after I promoted the waitstaff.
The second time was so much worse. My food showed up 20mins before my partners. The complimentary corn chips never arrived like they did the first time, although we saw others being served them. We followed up about our drinks order (2 cans of beer) twice and they finally showed up 45mins after we ordered them just as we were leaving. The bar staff were helpful in processing a refund for the drinks and said the app ordering system was having issues. The app having issues I can appreciate but when you follow up twice for drinks and they still don’t come back to you for another 10 mins, I can’t excuse that or the long wait between meals.
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