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5 - 10 of 777 reviews
Reviewed 2 January 2021 via mobile

Parking is not an issue. There is a large carpark out and in. The lobby shows the signs of aging and the entertaining areas, although unused show its age. The sofas and chairs are well used and ready to be skipped. As you enter the corridors the carpets are so used and dirty you feel like it would be such a brilliant initiative to rip it all and leave the floor boards bare. We passed stinky half empty nasi ikan plates outside rooms and dead insects on the floor before reaching our room. As we entered the smell was like old socks, sweaty joggers shirt. Heritage in its worst. But windows opened and a cuppa later. The beds were comfy. The Cameron Highlands temperature is pleasant under a thick blanket. Bedding clean. Breakfast was a buffet (asian and western) . Eggs were cooked on the terrace where you could sit ( most tables were inside). Average breakfast cause the juices were so sweet and chemical and the Western option very poor. The curry on the Asian side was the same on the 2 days we stayed.
The hotel is about 700m to the town. A diggesting welcoming walk but can be a bit far in the rain. The hotel has a dinner menu but I certainly had no intention to try it out.

Date of stay: January 2021
Trip type: Travelled with family
1  Thank smenne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 September 2020 via mobile

The location was convenient as it is nearby cafes and marts (Starbucks & OldTown). I booked a Deluxe King room which is included a bathtub and a separate shower. It was a spacious room with a balcony. All the basic stuff like hairdryer, fridge, water boiler and etc was provided. There are a small table and 2 single sofas in the room near the balcony where you can enjoy the view comfortably. Mobile signal was really bad there. Even Wifi was provided but the signal was very weak and you need to keep login from time to time.

Date of stay: September 2020
Trip type: Travelled as a couple
3  Thank Jennyf00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 August 2020 via mobile

The setting and furnishings are the first signs. With damp thinly painted walls, thin walls and floors, everything spells true heritage from the first day this hotel is opened. The leak sewer plumbing that emits the whiff of stench affirms it. The poor sound insulation provides the occasional sounds to disturb your peace.

Other extras include mildews on walls complete with smell, stench from the rugs and strands of hair on the “made-up” bed (Probably the housekeeping way of informing the management that they do not agree with the preservation of salary scale since since they started work).

The hotel block sits on topmost ground amidst several blocks of low-rise apartments. There is a 2-level car park building.

Room has balcony and offers view to nature but the management is a firm believer in preserving the furnishings and building from the first day. Probably to blend with nature.

Buffet breakfast has the usual basic asian western arrays but nothing spectacular.

Its a 10-minute walk downhill to the amenities where you may find shops and eateries. But you have to drive further up the highlands for the attractions.

Date of stay: August 2020
1  Thank esquire838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 February 2020

Stayed at Heritage Hotel for 2 nights in the new wing. Quite decent, clean and quiet....except for those occasions when other residents allow their room doors to slam shut instead of closing it gently :(. Very conveniently located within walking distance to lots of nice restaurants in Tanah Rata town

Date of stay: February 2020
2  Thank Joan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Yoke Leng Mok, Sales at Heritage Hotel Cameron Highlands, responded to this reviewResponded 24 February 2020

Dear Guest,

Your review is very much appreciated for us to improve our hotel. And we are delighted that you choose to stay with us again after so many years. We will continue to improve our services to our customers.

Thank you once again for choosing Heritage Hotel Cameron Highlands.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

the same experience the hotel offered me when I first visited around 35 years ago. The rooms, no doubt a tad old but that's actually what you will be looking for in a place like Cameron Highlands. I do hope they will do the necessary refurbishment soon.

Date of stay: November 2019
Thank Muda_Godspeed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Heritage_Camerons, E-commerce at Heritage Hotel Cameron Highlands, responded to this reviewResponded 14 February 2020

Dear Guest,

Your review is very much appreciated for us to improve our hotel. And we are delighted that you choose to stay with us again after so many years. We will continue to improve our services to our customers.

Thank you once again for choosing Heritage Hotel Cameron Highlands.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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