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“Third time and still a charm” 5 of 5 bubbles
Review of Cameron Highlands Resort

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Cameron Highlands Resort
Ranked #1 of 12 Hotels in Tanah Rata
Certificate of Excellence
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Third time and still a charm”
5 of 5 bubbles Reviewed 1 week ago

We've been to Cameron Highlands three times now over 7 years and thrice we stayed at the Cameron Highlands Resort. We kept going back because of the excellent service, Gonbei Restaurant is great and the rooms are bright, cheery and most importantly the bed is comfortable. No doubt the pillows are a tad soft, but you could ask for extras should you need more support. Get the rooms on the second floor, much better and offer better view. Some parts of the hotel does need work: the ground floor rooms leak when rainfall is heavy; and the gym needs more support. But apart from these minor hiccups, Cameron Highland Resorts still is our choice.

Room Tip: Higher floor rooms are better
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  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Noorlinah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel_Olazo, Manager at Cameron Highlands Resort, responded to this review, 2 days ago
Dear Noorlinah M,

Thank you for taking the time to share your comments during your recent stay at Cameron Highlands resort.

I am very happy that you had another great time at Cameron Highlands resort. Thank you so much for your continued support and we look forward to welcome you back again next holiday!

Sincerely,
Emmanuel L. Olazo
Executive Assistant Manager
Cameron Highlands Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,252 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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English first
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Checked into the hotel today and discovered that our room view was obstructed. There are several rooms with a similar or worst view and that's all they could offer us. We paid full price for the room. The hotel design is obviously not through and the hotel was not transparent when the booking was made which is what you'd expect for a 5 star hotel. Please ask in future what view you will get otherwise you will feel as disappointed as we were. We were looking forward to a great view and lush greenery and got an orange roof instead.

Stayed January 2017, travelled as a couple
Helpful?
1 Thank elisations123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel_Olazo, Manager at Cameron Highlands Resort, responded to this review, 2 days ago
Dear elistations123,

Thank you for taking the time to share your comments during your recent stay at Cameron Highlands resort.

I would like to apologize if you were not satisfied with the room we have given you. I will have it check and do the necessary to avoid misunderstanding in the future.

Sincerely,
Emmanuel L. Olazo
Executive Assistant Manager
Cameron Highlands Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We were there for the new year's long weekend and it was perfect! Service, food, decoration....everything. The resort exceeded my expectations and I will definitely be back soon.

RESORT: colonial house very beautifully decorated (with antique furniture) - spacious rooms, gym, spa, western/chinese restaurant and lobby/bar. Located in front of the golf, and 2 hours away from Ipoh airport (taxi will cost you 200myr). Close to the jungle/forest (walking distance), 20 min away with a taxi from BOH tea plantation (if no traffic). The hotel was very well decorated for the Christmas/New year holiday season.

FOOD: excellent a la carte Breakfast (pancake and waffles were excellent - see pictures), western lunch served at the bar/lobby (I tried the salad and pasta), nice afternoon tea (reasonably priced!), great steamboat at the Chinese restaurant for dinner (between 80-100 MYR per person including dessert).

SERVICE: awesome - staff was very friendly and helpful! Mr Gerard was particularly nice and patient, taking very well care of all the clients. For new year's eve, there was a live band and a countdown at the bar/lobby.The hotel organizes a (free) walk in the jungle for guests, with a guide (Mr Madi) who is very knowledgeable about the nature and local history.

  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Amelie_Tomoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel_Olazo, Manager at Cameron Highlands Resort, responded to this review, 2 days ago
Dear Amelie_Tomoko,


Thank you for taking the time in writing your experience during your recent stay at Cameron Highlands resort.

I am glad to know that you had such and great time with us. I will definitely share your comments with my team specially to Gerard and Madi.

We look forward in welcoming you back in the future.

Sincerely,

Emmanuel L. Olazo
Executive Assistant Manager
Cameron Highlands Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederiksberg, Denmark
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

After a slightly unfocused and delayed check in procedure I was happy to enter our two bed room suite. Like the rest of the hotel there everything is very well maintained and there is a clean, neutral airy feel most places. Single rooms are ok priced, but two bed rooms really expensive (but necessary in my case), so I was happy to learn that when you book "best awailable price" a free spa treatment for one person and a fixed dinner is included.

If I ever returned to this area I will very likely stay here again.

Joined the afternoon high tea, which can be recommended.

  • Stayed January 2017, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Under_many_stars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel_Olazo, Manager at Cameron Highlands Resort, responded to this review, 2 days ago
Dear Under_many_stars,


Thank you for taking the time in writing your experience during your recent stay at Cameron Highlands resort.

I am happy to know that your stay with us.

We look forward in welcoming you back in the future.

Sincerely,

Emmanuel L. Olazo
Executive Assistant Manager
Cameron Highlands Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

About 200 km from Kuala L. there is a beautiful place at Cameron Highlands, the Lakehouse, where you can spend holidays. The Hotel is really comfortable , food is good and service is great. It seems to be in Europe in winter time (no snow but pleasant temperature).You are surrounded by vaste tea plantations and you may also have the opportunity to pick strawberries direct from the plant. This is a nice experience!
You are really relaxed. Do not miss this journey.

Stayed December 2016, travelled with family
Helpful?
Thank marilde p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cameron Highlands Resort

Property: Cameron Highlands Resort
Address: By the Golf Course, Tanah Rata 39000, Malaysia
Phone Number:
Region: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites
Hotel Style:
Ranked #1 of 12 Hotels in Tanah Rata
Price range (per night): RM657 - RM1,618
Hotel Class:5 star — Cameron Highlands Resort 5*
Number of rooms: 56
Official Description (provided by the hotel):
Set amidst tea plantations and rolling hills, this boutique hideaway promises all the splendour, romance and nostalgia of Cameron Highlands’ grand colonial heritage.Tall French doors, timber-beamed ceilings and plantation shutters add colonial charm and a touch of nostalgia to our rooms.Enjoy a refreshing round of golf, a pink-cheeked ramble along jungle trails, or a leisurely walk through tea plantations and strawberry farms. To recover, you can have a cup of tea in the drawing room, or a tea bath at the Spa Village, or you may simply choose to spend the day curled up with a good book by the fireplace.Cameron Highlands Resort is situated on the largest hill retreat in Malaysia, surrounded by breathtaking scenery, lush greenery, rolling hills and Tudor-styled cottages. The luxurious boutique Resort features 56 beautifully-appointed rooms and suites, and fronts Cameron Highlands' 18-hole golf course. It also houses the third wellness centre of the award-winning Spa Village group, which offers exotic treatments focusing on the healing and restorative properties of tea. Located in the state of Pahang, approximately 200 kilometres north of Kuala Lumpur, Cameron Highlands is a beautiful holiday destination and the only place where you can find tea plantations and strawberries in Malaysia. At about 1,500 metres above sea level, it is the highest area on the mainland and enjoys a cool climate and fresh air, with temperatures ranging between 15° and 25° Celsius. Much of the character of the highlands remains unchanged since colonial times. It is endearingly known to some as the 'little corner of England in Asia'. The cool climate on the picturesque plateau and its surrounding hills and forest make this a popular retreat for golfing, jungle trekking and exploration of the many plantations and gardens. Cameron Highlands Resort is ideal all year round for families, honeymooners and holidaymakers out to satiate their appetites for trails, tales and tradition. ... more   less 
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Also Known As:
Cameron Highlands Hotel Tanah Rata
Cameron Highlands Resort Tanah Rata

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