We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Centara Anda Dhevi Resort and Spa(Ao Nang)(Great Value!)
US$49
US$43
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ao Nang Phu Pi Maan Resort & Spa(Ao Nang)(Great Value!)
US$80
US$48
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Krabi Resort(Ao Nang)(Great Value!)
US$224
US$53
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
US$117
US$102
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Peace Laguna Resort and Spa(Ao Nang)(Great Value!)
US$58
US$41
Sawadee.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Aonang Villa Resort(Ao Nang)(Great Value!)
US$82
US$53
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ananta Burin Resort(Ao Nang)(Great Value!)
US$46
US$38
Sawadee.com
View Deal
Certificate of Excellence
  • Free Parking
  • Free Breakfast
Ban Sainai Resort(Ao Nang)(Great Value!)
US$82
US$58
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Aonang Cliff Beach Resort(Ao Nang)(Great Value!)
US$336
US$116
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Centara Grand Beach Resort & Villas Krabi(Ao Nang)(Great Value!)
US$2,758
US$132
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Breakfast
Reviews (381)
Filter reviews
381 results
Traveller rating
214
117
29
17
4
Traveller type
Time of year
LanguageAll languages
More languages
214
117
29
17
4
Show reviews that mention
All reviewsao nang beachmountain viewa pool view roomthe hotel offershotel is modernshuttle busfantastic hotelvery pleasant staythe main streetswimming poolwould definitely stay here againwould highly recommend this hotelspent nights herenice poolexcellent staydecent sizefamily room
Filter
Updating list...
53 - 58 of 381 reviews
Reviewed 18 April 2018

From the moment we checked in until we left the hotel we mostly had a great experience. The room was over looking the pool area 1410 (floor 4). However, we had a room that could be used for inter connecting rooms and you could hear the next room talking even though they were not loud. The room is small but everything is brand new and spotlessly clean. There is no bath in the bathroom room just shower which is powerful. The bathroom door kept swinging shut which was annoying but I wedged the bath mat underneath it. The beds and pillows are so soft and comfortable, I slept so well and the air-con is very good whichever way you like it. There is also a balcony and an airer to dry your wet clothes which is perfect. The food was good however we ordered a pizza for lunch to share and it was really small - the waitress told us it was a kids pizza and I asked her why she brought us out a kids pizza when we clearly pointed out that we wanted a pizza from the menu and we were two adults. She gave it to us complimentary after I complained. Ins (sorry if I have got your name wrong) The French Operations Manager was extremely kind and helpful and chatted to us at breakfast and organised a late check out for us which really helped and also vegan birthday breakfast pancakes for my daughter. She also helped us plan a few trips which we did on the back of her advice. Thank you Ins. The staff were generally very friendly I loved the music by the pool during Songkran and there were enough sunbeds to go to the pool anytime of the day with lovely pool towels. The views of the rocks are spectacular from the hotel pool and from our bedroom window. Not much to complain about its not 5 star but for the price we paid and the standard it felt like 5 star, I have stayed in worse 5 stars. The breakfast buffet was really good I loved the detox lemon and watermelon juices. It was a lovely smallish hotel we would definitely go back. It is a fair walk to the beach I would say a very good mile or a bit more but its a nice walk with tons of restaurants, bars and beach shops. You can get the hotel shuttle but we hired a scooter for 200 baht per day very close to the hotel which was perfect. A taxi one way is 100 baht to the beach.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank joannehurley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalermrat K, General Manager at Centra by Centara Phu Pano Resort Krabi, responded to this reviewResponded 19 April 2018

Dear jannehurley,

Thank you for choosing us and for sharing an excellent review here.

It was a real pleasure being through your review to find out that you have appreciated our hotel and more importantly services by our team. I also glad to hear your mentioning Ines, our Operation Manager who just started recently.

I do agree that walking to the beach can take sometime and some may find this quite physical challenge but it is actually a nice walk, especially if you are looking to explorer the local. There are a lot of food stalls, restaurant, bar, souvenir shops, tailor shops, etc. along the way. Local transportation is also available otherwise our hotel provides fixed daily shuttle bus to compensate.

Once again thank you for being with us this time and we all look forward to welcoming you back in the near future.

Sincerely yours,

Ball
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

We stayed at the Centra for a week and it was a delight to stay here. Everything was excellentstaff, the food, service, transportation offered by the hotel, it was all quality with a human touch. Because of Centra, our family has great memories of Thailand. Very clean, professional, accommodating, service with a smile, and they care about their customers. We would recommend it to our own family!!!!
Rank, Ja, the front desk crew (morning and evening shifts), and Ines were the most beautiful hosts you could ever meet. Thank you Centra. We will be back.

Stayed: March 2018, travelled with family
1  Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalermrat K, General Manager at Centra by Centara Phu Pano Resort Krabi, responded to this reviewResponded 19 April 2018

Dear Carlos G,

Thank you for staying with us recently and of course, for an excellent review leaving here.

We all pleased to know that you have enjoyed your stay and left us with memorable experience. Your specially mentioned to Rank, Ya and our front desk crew was personally passed on and with out any doubt, they were so thrilled about this.

As you have mentioned, we all look forward to seeing you again in the future.

Sincerely yours,

Ball
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

Everything was perfect, the hotel is new and very well maintained.

Our room was very comfy and maids took excellent care of us. Staff are lovely, always smiling and ready to help. More importantly, we felt thoroughly pampered.

The view by the pool is amazing, never get bored to look at the mountain while drinking cocktails. Breakfast got everything you need and very tasty. You had few lunches and dinners at the hotel, dishes were very delicious.

Thank you a lot for this fantastic stay. Promise we will be back.

Stayed: April 2018, travelled with friends
1  Thank MARION B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalermrat K, General Manager at Centra by Centara Phu Pano Resort Krabi, responded to this reviewResponded 19 April 2018

Dear MARION B,

Thank you for an excellent review and rating leaving here following to your stay with us recently.

It was a real pleasure knowing that you have pretty much enjoyed our hotel and service throughout. To be mentioned as "highly recommended" is something really special and definitely encourage the team.

As you have promised, we all look forward to welcoming you back here once again.

Sincerely yours,

Ball
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

My friends and I stayed at this hotel in Krabi and we couldn’t be happier with it. The rooms are very nice and we had a view of the pool and cliffs. The staff was extremely helpful, and I have to give a big shout out to the tourism lady who hooked us up with all our activities at discounted rates. The hotel has breakfast included and a nice pool too. You can walk to the Ao Nang beach or the hotel provides a shuttle (at limited times) to take you to Ao Nang beach. I would definitely stay here again!

Stayed: March 2018, travelled with friends
1  Thank Trixie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalermrat K, General Manager at Centra by Centara Phu Pano Resort Krabi, responded to this reviewResponded 14 April 2018

Dear Trixie A,

Thank you for an excellent review leaving here after staying with us recently.

We all pleased to know that you really like our hotel and services throughout. Your comment on our tour desk girl was personally passed on and without a doubt she was delighted about this. As you have mentioned, we look forward to welcoming you back again in the near future.

Sincerely yours,

Ball
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

I though this hotel seemed good for the money dispute some reviewers saying they felt this place is to expensive for their experience.

Pros:
-Good pool area. Full sun all day long. They serve you drinks, and restaurant is right there.
-Rooms are a decent size and clean (ours was anyway)
-Shuttle service offered to the town and beach area

Cons:
-Breakfast buffett runs empty very quickly and they take FORVEVER to replenish and protiens. Our breakfast wasn't included so we would pay and then see buffet was nearly empty...huge disappointment.
-Service can be slow by the pool.
- Not close the the beach...BUT they do offer shuttle and to walk is about 15 - 20 mins. I actually enjoyed the walk, there is a lot to see along the way. :)

  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Live4it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalermrat K, General Manager at Centra by Centara Phu Pano Resort Krabi, responded to this reviewResponded 14 April 2018

Dear Live4it,

Thank you for sharing your feedback following to your staying with recently.

It was a pleasure seeing a lot of positive in your review but I also take your comments on board for our improvement. I do agree that we should have done better in servicing around the pool and will definitely discuss with all concerned.

We look forward to welcoming you again if Krabi is your destination.

Sincerely yours,

Ball
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews