Highly recommend this hotel everything was superb ,food was great staff were so friendly and helpful only long distance from ao nang beach was the downside but hotel provided shuttle bus to the beach.More
- Free Wifi
- Free Parking
Highly recommend this hotel everything was superb ,food was great staff were so friendly and helpful only long distance from ao nang beach was the downside but hotel provided shuttle bus to the beach.MoreShow less
Thank you for being with us recently and of course, for this nice review and 5 out of 5 rating.
We all pleased to know how enjoyable you were with us and at the same time, look forward to welcoming you back here once again in the near future.
From the moment we checked in until we left the hotel we mostly had a great experience. The room was over looking the pool area 1410 (floor 4). However, we had a room that could be used for inter connecting rooms and you could hear the next room talking even though they were not loud. The room is small but everything is brand new and spotlessly clean. There is no bath in the bathroom room just shower which is powerful. The bathroom door kept swinging shut which was annoying but I wedged the bath mat underneath it. The beds and pillows are so soft and comfortable, I slept so well and the air-con is very good whichever way you like it. There is also a balcony and an airer to dry your wet clothes which is perfect. The food was good however we ordered a pizza for lunch to share and it was really small - the waitress told us it was a kids pizza and I asked her why she brought us out a kids pizza when we clearly pointed out that we wanted a pizza from the menu and we were two adults. She gave it to us complimentary after I complained. Ins (sorry if I have got your name wrong) The French Operations Manager was extremely kind and helpful and chatted to us at breakfast and organised a late check out for us which really helped and also vegan birthday breakfast pancakes for my daughter. She also helped us plan a few trips which we did on the back of her advice. Thank you Ins. The staff were generally very friendly I loved the music by the pool during Songkran and there were enough sunbeds to go to the pool anytime of the day with lovely pool towels. The views of the rocks are spectacular from the hotel pool and from our bedroom window. Not much to complain about its not 5 star but for the price we paid and the standard it felt like 5 star, I have stayed in worse 5 stars. The breakfast buffet was really good I loved the detox lemon and watermelon juices. It was a lovely smallish hotel we would definitely go back. It is a fair walk to the beach I would say a very good mile or a bit more but its a nice walk with tons of restaurants, bars and beach shops. You can get the hotel shuttle but we hired a scooter for 200 baht per day very close to the hotel which was perfect. A taxi one way is 100 baht to the beach.
Thank you for choosing us and for sharing an excellent review here.
It was a real pleasure being through your review to find out that you have appreciated our hotel and more importantly services by our team. I also glad to hear your mentioning Ines, our Operation Manager who just started recently.
I do agree that walking to the beach can take sometime and some may find this quite physical challenge but it is actually a nice walk, especially if you are looking to explorer the local. There are a lot of food stalls, restaurant, bar, souvenir shops, tailor shops, etc. along the way. Local transportation is also available otherwise our hotel provides fixed daily shuttle bus to compensate.
Once again thank you for being with us this time and we all look forward to welcoming you back in the near future.
We stayed at the Centra for a week and it was a delight to stay here. Everything was excellentstaff, the food, service, transportation offered by the hotel, it was all quality with a human touch. Because of Centra, our family has great memories of Thailand. Very clean, professional, accommodating, service with a smile, and they care about their customers. We would recommend it to our own family!!!!
Rank, Ja, the front desk crew (morning and evening shifts), and Ines were the most beautiful hosts you could ever meet. Thank you Centra. We will be back.
Dear Carlos G,
Thank you for staying with us recently and of course, for an excellent review leaving here.
We all pleased to know that you have enjoyed your stay and left us with memorable experience. Your specially mentioned to Rank, Ya and our front desk crew was personally passed on and with out any doubt, they were so thrilled about this.
As you have mentioned, we all look forward to seeing you again in the future.
Everything was perfect, the hotel is new and very well maintained.
Our room was very comfy and maids took excellent care of us. Staff are lovely, always smiling and ready to help. More importantly, we felt thoroughly pampered.
The view by the pool is amazing, never get bored to look at the mountain while drinking cocktails. Breakfast got everything you need and very tasty. You had few lunches and dinners at the hotel, dishes were very delicious.
Thank you a lot for this fantastic stay. Promise we will be back.
Dear MARION B,
Thank you for an excellent review and rating leaving here following to your stay with us recently.
It was a real pleasure knowing that you have pretty much enjoyed our hotel and service throughout. To be mentioned as "highly recommended" is something really special and definitely encourage the team.
As you have promised, we all look forward to welcoming you back here once again.
My friends and I stayed at this hotel in Krabi and we couldn’t be happier with it. The rooms are very nice and we had a view of the pool and cliffs. The staff was extremely helpful, and I have to give a big shout out to the tourism lady who hooked us up with all our activities at discounted rates. The hotel has breakfast included and a nice pool too. You can walk to the Ao Nang beach or the hotel provides a shuttle (at limited times) to take you to Ao Nang beach. I would definitely stay here again!
Dear Trixie A,
Thank you for an excellent review leaving here after staying with us recently.
We all pleased to know that you really like our hotel and services throughout. Your comment on our tour desk girl was personally passed on and without a doubt she was delighted about this. As you have mentioned, we look forward to welcoming you back again in the near future.
I though this hotel seemed good for the money dispute some reviewers saying they felt this place is to expensive for their experience.
-Good pool area. Full sun all day long. They serve you drinks, and restaurant is right there.
-Rooms are a decent size and clean (ours was anyway)
-Shuttle service offered to the town and beach area
-Breakfast buffett runs empty very quickly and they take FORVEVER to replenish and protiens. Our breakfast wasn't included so we would pay and then see buffet was nearly empty...huge disappointment.
-Service can be slow by the pool.
- Not close the the beach...BUT they do offer shuttle and to walk is about 15 - 20 mins. I actually enjoyed the walk, there is a lot to see along the way. :)
Thank you for sharing your feedback following to your staying with recently.
It was a pleasure seeing a lot of positive in your review but I also take your comments on board for our improvement. I do agree that we should have done better in servicing around the pool and will definitely discuss with all concerned.
We look forward to welcoming you again if Krabi is your destination.