Stayed her last month and this was the hotel we spent the most on, we had a pool room villa and felt the extra money would be well spent.
On arrival the room was boiling, most rooms once your in and have the key card in it cools down within 10 min, we tried to have a nap as we arrived lunch time and woke in a bath of sweat it was so warm, after about 6 hours we called reception who said it was fine! it kept us awake most of the night, even after staying for 4 nights and the key being kept in for 4 solid days it was still way to warm in there.
There is a huge problem with ants at this hotel, they came and sprayed but were back hours later, word of warning do not let anything sit out on the surfaces cause it will be covered in ants, even after putting a drink down the sink and running the water the ants were in the sink 30 mins later, i even rinsed the can to make sure they wouldn't go in the bin, but the bin was then covered in them.
The room was dirty the bathroom was filthy, the side panel of the bath and air vent on the ceiling were stuck on with silver tape.
All around a disappointing experience