The 2 highlights of this resort:
#1: Activities with the coolest activity leader around, Erik! Kept us in shape with tons of volleyball on the beach and in the pool. Highly recommend kayaking with him.
#2: The Sky Lounge! Absolutely beautiful and the reason we chose this resort. The sunsets are AMAZING!! Nice lighting, good service, and great vibes.
The service here was good. Sergio, Pedro, and Angel (not sure about the spelling lol) were awesome! Super friendly and welcoming! Everyone was very kind and, even though they didn't all speak English, they were able to understand what we wanted and there was always someone around who could translate.
The food was hit and miss. Drinks were good. Room service wasn't the best though.
Concierge was super helpful. They offered us a timeshare presentation in exchange for a zipline tour and snorkle tour which was awesome.
On the last day the Bell Boys offered to hold our stuff so we could enjoy the pool and beach for the rest of the day after we checked out. They had a hospitality room for us to use after so we could shower before we left. Very accommodating.
Overall, it was an awesome experience! Some restrictions due to COVID, but it wasn't too noticeable. We were there for 1 week which was a bit long for us, but the activities kept us in shape and we had a great time!More
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