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“If you are looking for quiet & relaxtion, this is NOT the place!”

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Puerto de Luna Pet Friendly and Family Suites
Ranked #65 of 121 Hotels in Puerto Vallarta
Reviewed 3 January 2017

It is north of downtown in the hotel region. It is a bit of a hike to the ocean. The POSITIVES: large suites with a kitchen, clean with nice amenities, strong WiFi in the room NEGATIVES: the clientele seems to lean towards families that are quite loud, my room had a very small hot water tank (I ran out mid-shower), the on-site restaurant is only open for breakfast

Room Tip: avoid a balcony by the restaurant, the chairs scrape across the floor from 7:30am to noon.
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  • Stayed: December 2016, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Cynhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 222 reviews

Reviewed 31 December 2016

Puerto de La Luna is on the hotel strip in Puerto Vallarta, though on the non-ocean side of the street. While dwarfed by its more modern neighbors, this hotel has a sort of old world charm.

This hotel is not for.those seeking all the modern conveniences (no elevators, bellboys, and the staff doesn't seem to know how the wifi works), it does have lovely grounds and a wonderful, large pool. The beds are large, clean and comfortable, and there are flat-screen tvs in the rooms.

The restaurant is only open for breakfast, which was dreadfully bad, and costs extra. Definitely not worth it, especially when there are a number of cafes within walking distance.of the hotel.

The hotel's main value is for families with pets. This is one of the few truly pet-friendly hotels in PV. The spacious grounds make it easy to walk your dog any time of day. They even supply plastic bag dispensers.

Definitely not a luxury hotel, but great for pet-owners and families on a budget.

Room Tip: Jr. Suites are available with a kitchenette.
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  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CustomerTB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2016 via mobile

It's a really good place well located sort of apart hotel place. If you are looking for a hotel treatment not the better choice but if traveling with group of friends, family or friends and just need a place to sleep is a good call

Stayed: November 2016, travelled as a couple
Thank Felipe_Castro-Fele-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2016

We had a one-bedroom, two-bathroom suite. It was clean, comfortable, charming, and everything we needed. Everything in the room worked great. The staff was incredibly friendly and went out of their way to serve us many times. Plus they spoke decent English.

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Hil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this reviewResponded 20 December 2016

Very dear Mr. Benbenek,

Thank you so much for posting these nice comments about Puerto de Luna and those ones that give their best to serve all of our guests and make every stay as nice as possible.
We hope to see you and your family pretty soon, we are here for you.

Regards,
Luis Peña
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2016

Beautiful swimming pool. Friendly, bilingual, helpful staff - especially the concierge. A wonderful truck-food court is adjacent to the property - great food, very reasonable prices, great variety of food. It is NOT a luxury hotel. Some people live there year-round or for long-term stays. It is a great value.

Room Tip: Ask for a quiet room.
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  • Stayed: December 2016, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank hlazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto D, Concierge at Puerto de Luna Pet Friendly and Family Suites, responded to this reviewResponded 19 December 2016

Dear Mr. Lazer,

It's great to know that our hotel and our staff have reached your expectations in your last vacations, it's also great to have guests like you, that appreciate those details that add some spell to every stay. We want to say thanks for chosing Puerto de Luna as your guest and the mention about it's benefits and the effort of the employees. We are here for you, remember that we are just one call away.

Regards,
Luis Peña
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puerto de Luna Pet Friendly and Family Suites

Address: Blvd. Francisco Medina Ascencio No. 2500, Puerto Vallarta 48300, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 121 Hotels in Puerto Vallarta
Price Range: RM 195 - RM 409 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto de Luna Pet Friendly and Family Suites 3*
Number of rooms: 50
Official Description (provided by the hotel):
Be welcomed to the lovely Puerto de Luna All Suites Hotel in Puerto Vallarta, Mexico! At this family friendly four-star hotel, our bet is that clean beds, delicious breakfasts and the surrounding cuteness will maximize all of our guests' joy of living this Mexican paradise. ... more   less 
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Also Known As:
Puerto De Luna All Hotel Puerto Vallarta
Puerto De Luna Hotel
Puerto De Luna Vallarta

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