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Casa de los Arcos
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Reviews (250)
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All reviewswonderful hostsbanderas bayhot tubpalapa suitehome away from homedipping poolsusan davidshort walk down the hillpersonal cookwarm hospitalitylarge terraceliving spacelittle piece of paradisecomfortable staylike coming homeopen airmexican culture
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Reviewed 3 weeks ago

I've been coming to Casa de los Arcos for many years. 2018 has been my fifteenth consecutive year. What keeps drawing me back: the beauty of the house, the hospitality of proprietors Susan and David, and the tranquility of the setting up here in Alta Vista. I've recommended it to friends who have come and loved it as much as I do. I'll be back again next year.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Service
Thank DGHToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pvsusan, Owner at Casa de los Arcos, responded to this reviewResponded 3 weeks ago

As always it is more than our pleasure to have you stay here with us. Will look
forward to your visit next year. We always appreciate the guests who you have referred to us.
Thank you for everything
Susan & David

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Reviewed 4 weeks ago

I have been coming to PV for over 20 years and it is so comfortable and familiar to be with Susan and David at the Casa de los Arcos "home". The grounds are filled with flowers to accent the amazing views, with a plunge pool and a secret garden. The loyal staff is there to always there to help.

Sunsets overlooking the Banderas Bay every night with the sound of David's Conch Shell and Margaritas by the pool it is something out of a travel magazine. "Priceless". Like us you will be keep coming back.

Room Tip: Less stair on the lower level, however all rooms have good views
  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
Thank LMA1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pvsusan, Owner at Casa de los Arcos, responded to this reviewResponded 4 weeks ago

We love having you here, and appreciate your visits and the time we spend together. You know we will be looking forward to your next visit.
Susan & David

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Reviewed 4 weeks ago via mobile

My gal Pals and I just returned from our trip to Susan and David's wonderful Casa de Los Arcos. It's a tradition with us that every year or other year (for the last 20 years) we leave our spouses/ significant others at home and get away for a full week with just us girls. We feel totally at home with Susan and David. They live on the property in the top apartment with their 2 dogs and cats. Susan can arrange for cook and massage services for you if you like . It's like having a concierge upstairs. We always have a cook come in for a few delicious, authentic meals and a masseuse in for fabulous massages. Casa De Los Arcos views and ambience are extraordinary. It is not super fancy but it is warm and wonderful and truly our home away from home in Puerto Vallarta.

Stayed: March 2018, travelled with friends
Thank ponymomCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pvsusan, Owner at Casa de los Arcos, responded to this reviewResponded 4 weeks ago

As always, it is a true pleasure when you all return here. It is wonderful to welcome old friends and get to enjoy your company. Will miss you next season, but, will be here waiting the year after. Thanks for taking the time to write this for us. We appreciate it as always. Until then take care
Susan & David

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Reviewed 14 March 2018

This was our first visit to Casa de los Arcos. Clearly it won't be the last. The Casa is a collection of four, self-contained suites (plus the owners' suite), on the hillside above Zona Romantica, overlooking Banderas Bay. Gorgeous sunsets. We stayed in the only two-bedroom unit, Casa Grande, with it's long, wide terrace and the plunge pool just outside the door. A well equipped kitchen let us cook most of our own meals, even having dinner guests on several occasions. (If thats not your style, a cook is available and of course there are dozens of great restaurants nearby.) The complex also houses a large, terraced garden with a hot tub and comfortable patio, a great place to spend some relaxation time. The hill is steep but it's a very walkable neighbourhood even so. We enjoyed daily excursions to the market, beach, and other amenities. The owners, Susan and David, are Canadian/American expats who fell in love with the region and have made it their home. Their gracious hospitality makes Casa de los Arcos a cut above comparable accommodations elsewhere,

  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DouTin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pvsusan, Owner at Casa de los Arcos, responded to this reviewResponded 15 March 2018

Thank you for coming and staying with us. It was a pleasure having you here, and truly look forward to hosting more of your vacations.
Thank you also for taking the time to write this review. They do mean a lot to us.
Susan & David

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Reviewed 6 March 2018

We have just returned from our second stay at Casa de los Arcos -- two weeks this time -- and it was delightful again, start to finish.

Like last year, Casa de los Arcos remains welcoming, charming, cozy and comfortable. Susan goes out of her way to accommodate her guests. She shopped for groceries for us, so that when we arrived, the kitchen was stocked with our requests. After traveling for a day to get to Vallarta, arriving to a stocked pantry is such a nice touch. She's available but never intrusive, and she helped us enormously in making a last minute restaurant reservation and also in beefing up the wifi system to our unit. (Both results -- the restaurant and the wifi -- were excellent.)

Late one evening, we enjoyed the new hot tub and shower in the most beautiful secluded corner of the garden with magnificent views of Banderas Bay far below. Just thinking of it makes me relax.

We heartily recommend Casa de los Arcos, and we've already booked our stay for next year. We can't wait!

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank msp3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pvsusan, Owner at Casa de los Arcos, responded to this reviewResponded 6 March 2018

Thank you so much for coming back and, thank you for taking the time to write your review. It is a pleasure to have you both here and we look forward to your return next year.
Glad you are becoming part of our Casa de los Arcos family.
See you in 2019
Susan & David

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