At the first look: "very nice". But then the problems started.
Bathroom really smelled of humidity and canalization. I had the room in the backyard. Not even the open window helped!
Night receptionist was a nightmare. A guy. Very unhelpful, unfriendly, plus he didn't know the basic stuff such as what time does the hotel restaurant opens for breakfast...
Breakfast was nothing special (you will find better and cheaper in San Cristobal - try TierrAdentro). I was buying it for the entire group (12 people) and wanted to pay with a credit card. They automatically charge tip which I didn't mind, but they wanted to charge me an extra 16% if paying with a card! Thought the price was a fixed price on the menu! I found that abusive.
I booked through booking.com and some of the rooms were actually cheaper right at the hotel than through booking.com
I found the hotel quality and service very "up and down" and would not go back.
- Official Description (provided by the hotel):
- Located in the center of San Cristobal de las Casas Chiapas with 24 rooms, private bathroom, hot water 24 hours, television, restaurant-coffee shop and parking lot. ... more less
- Reservation Options:
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