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Reviews (355)
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All reviewswater featuresblue doorexceptional foodmandarin orientalcevichewould highly recommend this hotelbeautiful garden areasan cristobalhotel restaurantlovely hotelsumidero canyoncommon areasgreat place to staystayed here for nightslumchiapasmexico
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Reviewed 18 February 2016

Read the 'Average review' for this hotel from Feb 14/2015." Freezing cold - our room faced a wall etc etc." and the PR managers comment that a heating system would be installed in August 2015. Well....it wasn't. We were led into what must be the same room. More like a subterranean dungeon facing a concrete wall 1'00m from the window. Freezing cold. Gloomy lighting so poor that it was impossible to read by. Bedside lights only operable from one side of the bed. No Wifi or mobile signal. To make a call meant a trip to reception who (when they had time) dialled the number and put the call through - so back to the room to receive it. A bed set into a wooden frame that had such sharp edges that we have bruises to show for it. The only seating apart from the bed a moulded plastic chair with chrome rockers - hideously uncomfortable. And what is the point of tying everything up in red woollen string? And there's no point in having a huge TV which apart from CNN has no English channels. This is supposedly an international boutique hotel. We eventually (2 hrs after check-in) were shown a room whose saving grace was that it was 10degrees warmer but the same design issues were present.

On the plus side, the food we ate here was delicious and the staff courteous and willing to please but English speakers are in the minority. The communal areas are furnished in an angular and not particularly comfortable way and again the lighting is dire. Leaving the bar Area for the inner courtyard around which the bedrooms are situated involves negotiating 2 ramps, one with and one without steps. Hazardous when wet and lighting in the Courtyard so dim that it is hard to separate the pathways from the shallow pool areas.
We cut short our stay here and found another hotel where we were able to defrost.

Stayed: February 2016, travelled as a couple
Thank Globetrotter675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2016

The building itself is eco-friendly and most of the items used in the construction are natural; woods and simple glasses. You have a super library equipped with an apple laptop should you want to make some kind of research. Colours used are toned the nature around you.

Room Tip: All the rooms are good!
  • Stayed: January 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank larry a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2016

Food, service, décor...all outstanding! Made our stay in San Cristobal very special. The restaurant was one of the best and we felt very reasonable too. The gardens and the architecture are beautiful as well.

Stayed: January 2016, travelled with family
Review collected in partnership with this hotel
Thank ycnanykcaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2016

We stayed at Hotel Bo for 5 nights and loved it. The service was absolutely first rate, with everyone friendly and helpful. The public spaces are beautiful and we enjoyed sitting in the garden, the family room, and the library. We ate 2 dinners and 2 breakfasts at the hotel restaurant (Lum) and it was by far the best food we had on our whole trip -- really creative, but also rooted in the local cuisine. I don't understand why it isn't the top rated restaurant in San Cristobal. We hired the hotel's drivers to pick us up at the airport, take us all over, and drive us to Palenque, and they were excellent. There was a roadblock on the way to Palenque, but the hotel learned of it before we set out and changed the driver's route, which saved us a lot of trouble. The hotel is big enough to offer a lot of amenities, but small enough to feel intimate. We really appreciated the housekeeping twice a day and the excellent bath/dressing room design and quality products. The room design is spare, so we relaxed in the common areas, but the beds were super comfortable. We really loved staying here.

  • Stayed: January 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank NYfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2016

This is a modern designer hotel within a close walking distance from the town centre. The grounds are beautiful, the rooms are spacious and cosy with great care to both design and practicability. The hotel has a great restaurant, Lum, and the staff is very friendly and helpful. I would definitely recommend this place to stay in San Cristobal.

  • Stayed: December 2015, travelled solo
    • Location
    • Cleanliness
    • Service
Thank SxbTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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