Made the mistake of not going to tripadvisor and stayed here on a relative's recommendation. Big mistake! Made our reservation from the U.S., I am completely bilingual, having grown up in Mexico, so the lack of English was not a deterrent for us. On arrival, they did not seem to be expecting us, even though we had a confirmation number and knew the name of the person who had made our reservation. It seems like the morning staff and the evening staff don't communicate very effectively.
The hotel is quite charming, a Mexican Colonial style mansion that is extremely well located, just a few minutes walk to San Cristóbal's main plaza or zócalo. The rooms are cute and serviceable, with Colonial furniture, a tad heavy on the angel décor throughout. Our bathroom was teeny tiny and had almost no ventilation, so a bit mildewed, but not an issue for us. Our main problem with the bathroom was the lack of hot water, it was barely lukewarm for my husband's shower. Our other problem with this hotel was the noise level. Our room was on the bottom floor, near one of the little courtyards that everybody uses as a smoking and conversation area and the noise was enough to wake us, even though we are both heavy sleepers. The sounds reverberate off of all the tile and hard surfaces and can get quite,quite loud, especially with children running around.
Upon our return to San Cristóbal after spending a few days exploring Palenque and the surrounding area, we stayed at a different hotel because of the noise.
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- Also Known As:
- Mansion De Los Angeles Hotel San Cristobal De Las Casas