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“Daily Visit”
Review of Beach Palace

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Beach Palace
Ranked #16 of 177 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Reviewed 11 March 2012

My wife and I were staying at Le Blanc this time around, and would walk down the beach to this resort as we have stayed here in the past. We enjoyed our stay here before, so much that we enjoyed the exercise to come back and hang at beach Palace. This is a very good 4 star hotel, and we would def. stay here again , probably when we are looking for a family trip. Very good value foe the money. Staff are very good here, and I wouldn't hesitate to recommend to anyone. The skybar up top is awesome! Happy travels.

  • Stayed: February 2012, travelled as a couple
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3  Thank IslandLife75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,227 - 4,231 of 6,176 reviews

Reviewed 10 March 2012

We were recently married on the roof top of the Beach Palace and couldn't have been happier with our experience. Our onsite wedding coordinator (Mario) was absolutely fantastic in making sure all of our questions and concerns were answered immediately! All of the staff that helped with our wedding were incredibly polite and ready and willing to help our guests with whatever they needed. We had a cocktail party in addition to the wedding and reception and everything went off better than could be expected. Not only were we incredibly happy with our experience but so were our 30 guests!!!

Room Tip: You can't go wrong with any room in this hotel!!!
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  • Stayed: February 2012, travelled as a couple
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5  Thank Tyson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2012

We traveled to the Beach Palace from 2/25-3/3/12 and had a FABULOUS trip. We have stayed at multiple palace hotels and the BEST thing about all of them is the SERVICE! So many places throughout the US and Europe make you feel that it is your priviledge to stay at their hotel/resort; NOT at the Palace Resorts! Every time we go, (4 yrs and different hotels), we feel like royalty. The staff are fantastic and really go out of their way to make you feel welcome and that "it is their pleasure" to serve us. We received fantastic service by the pool and beach from Isobel and Angel, not to mention many others....Victor went out of his way when we took our excursion to the Isla Palace, what a gem! Angel and Regina did a great job, and how could we forget breakfast and lunch with Andres and Rodolfo-they kept the mimosas flowing and remembered us every morning! Andres even made my friends a "Mexican Gatorade" when they came back from a run looking "worn out!"
Gabriella makes the best omelettes in the morning and it is so refreshing to be greeted by people who enjoy their job and really go out of their way to interact with the guests!
We love the Palace Resorts-went with 7 girls this year, the first year only one was a member, by now, four of us are members!
The resort, rooms, pools, beach, workout area, all are clean and smell wonderful.
Housekeeping wonderful-room clean and fresh smelling every day with turn down service at night.
I did read another review re: going during convention and I can't comment too much as we left that day at 10am, but we did notice that the night before we left, the hallways were much noisier than usual..
We were right behind the elevators, and never heard a sound.
The restaurants all have good food, we liked the Italian best, and went there 3 times! We were a little disappointed in the mexican restaurant, not much mexican to choose from!
The spa is small compared to other resorts, but the staff there are wonderful, all spa treatments got thumbs up-and that's saying a lot from 7 women!
All in all, another successful Palace stay-we just love it there-the STAFF really make it great! If you want to be pampered, go to a Palace Resort.

  • Stayed: February 2012, travelled with friends
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5  Thank BarbieFan68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

This was our first time to the Carribean. We were directed to the Palace resorts by our travel advisor. The staff is top of the line. We liked the sky top bar and pool, where we were very fortunate to meet Yadira and Oscar. The food is outstanding and very well prepared. For one of the best made to order omlet make sure you find Gabriela in the main buffet. We felt very safe in Cancun. We wittnessed that the bellman staff would write down your band number and document what time you left and the liscence plate of the taxi. After dark they would also, check wrist bands entering the resort, making sure there was no one in the resort that did not belong. The staff is always cleaning. The spa is top notch, if you want the best message ever book with Gloria.

Room Tip: Ocean view rooms are the best.
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  • Stayed: March 2012, travelled as a couple
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1  Thank Henry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

My fiance and I inspected this hotel and Moon Palace, for our 2013 wedding. We immediately fell in love with Beach Palace and all it has to offer. Everything was clean, the food and drinks were delicious and plentiful, the staff was professional and welcoming and the Hotel Zone location was perfect for night life and daytime shopping.
We booked our wedding as soon as we returned home and have had 0 issues since. If you are considering a wedding here, please remember that although this is a top-rated resort, it is still in another country and they handle things slightly different than you may be use to. All communication is through email and with 3 key planners. The Miami office handles wedding bookings and site inspections. The hotel personel handle all group discounts and booking. And much much closer to your wedding date you will be put in touch with your actual wedding planner who will handle all the ceremony and reception details on you special day.
My fiance and I did not want to leave this beautiful "palace" and are counting down the days until our return.

Room Tip: Ocean view room is a must
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  • Stayed: January 2012, travelled as a couple
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3  Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
Price Range: RM1,500 - RM3,220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Official Description (provided by the hotel):
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 
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Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort

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