My husband and I just got back from a week at the Ocean Spa Hotel, he got the trip as a surprise for me, and then we read all the reviews and figured out it was a time share scam and we really did not want to go thinking that we were walking into a mess...however since it was paid for we went and hoped for the best. It was FINE. It wasn't 5 star, but not the trailor trash shack that we were expecting. We have been to various 5 star hotels, including Tahiti, Bahamas and Jamaica as well as Sandals and loved them all...., if you want 5 star you gotta pay for it....the time share presentation is no big deal, just be honest and straightforward, keeping in mind that these people are just doing their job....we left for the presentation at 9am, had breakfast with the salesman and were back to our hotel for lunch, they gave us both free passes for the spa, I figured the spa package would be watered down effort, but it was as good as any I've had anywhere...we upgraded our room to king bed and jacuzzi , and although it wasn't fancy it really was quite nice. The food was fine, plan to make reservations at the restraunt "Freida's" . I had steak and lobster and it was great, even the steak was good, and being from Calgary we know our steak... The staff is really nice, the place was clean and there are 2 sister hotels that you can go to for meals, or hang out on their beach which we did, the ocean spa is kinda the poor cousin of the bunch but it is also is smaller and quiter and has it's own personality which I quite liked....I think the problem with these reviews is that everyone seems to go on holidays with huge expectations that sometimes lead to disappointments, we heard numerous guests complaining while we were there but it all seemed to revolve around the guests thinking they were coming to 5 star all-inclusive....which it's not....but if you tone down your expections a bit I doubt if you will be disappointed, we had a really really good time, we went to Isla Muheres, probably wrong spelling, had a fantastic time (booked thru the hotel) and down to Cozumel on our own, the city bus system is great, the bus to Playa del Carmen was excellent and cheap and all in all we had a great holiday. Keep in mind some people complain about everything....you just need to think 3 star......but we really did have fun. hope you do too .
- Official Description (provided by the hotel):
- Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. ... more less
- Reservation Options:
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- Also Known As:
- Club Carrousel Cancun
- Hotel Carrousel Cancun
- Carrousel Cancun
- Ocean Hotel Cancun Mexico