Vacation that I do not want to remember.....
When we arrived - Checking in time was so long and staff was so unfriendly after a long day of travelling you would expect friendly service. Room and services was very very bad. Our family had 7 rooms and the slidding doors in all room do not lock and we called to get it fix but it was never fixed. Food in specialty restaurant was good but service again really bad.
There are NO security cameras in the whole resort. I got my purse stolen out of one of the specialty restaurant on the last day and their is nothing they can do to help.
Checking out was another worst experience that we had. My son cut it off his bracelet and left in the room since we are leaving and do not need it anymore. They told us that if we do not go back to the room to get the bracelet that they would charge $100.00. either get it or PAY $100. This was not advise upon checking in. I would NOT recommend this hotel to ANYONE.More
- Free Wifi
- Free Parking