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Crown Paradise Club Cancun
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Certificate of Excellence
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  • Pool
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  • Free Wifi
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  • Free Parking
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Certificate of Excellence
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Reviews (9,004)
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3,569
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63 - 68 of 9,004 reviews
Reviewed 2 weeks ago via mobile

Charly was wonderful! Very friendly and welcoming at the main pool. He came by everyday and said hello. He told us daily what shows would be on the night. He always had a smile on his face. He even remembered where we were from.

Stayed: March 2018, travelled with family
Thank JHMMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise ... A, Gerente at Crown Paradise Club Cancun, responded to this reviewResponded 1 week ago

Dear JHMMW,

Please allow us to thank you very much for taking some minutes of your valuable time to share your comments with the Tripadvisor community.

Charly will be very glad to know that our guest recognized his excellent service and attention, please be assured we will share your words with him.

We hope we have met all your expectations, look forward to welcoming you soon.

Sincerely,
Julio Cabrera,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Spring Break 2018 trip to Cancun and our family enjoyed our stay at Crown Paradise Club! Aljendero with the entertainment team was the best! Lots of pool games & activities, karaoke, and fun evening shows. Our kids loved the mini golf course and daily water polo games. Thanks for offering so much for families!

Stayed: March 2018
Thank gb7238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise ... A, Gerente at Crown Paradise Club Cancun, responded to this reviewResponded 1 week ago

Dear gb7238,

We would like to thank you for choosing Crown Paradise Club Cancun as host to your recent holidays destination.

It is very gratifying to learn your comments where you let us know that you and your family have enjoyed all that we have to offer, especially the wide variety of activities. Our main goal is to create memorable and incomparable experiences and we are very thankful to know we achieve on this.

We hope to be at your service again!

Sincerely,
Julio Cabrera,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This was our fifth time to Crown Paradise, and I can't tell you how much I love this place! We are truly treated like family every time we come back! The bartenders, the waiters, and many of the other staff remember us. But this time one of the entertainment staff went above and beyond to make this an awesome vacation. Charly is awesome! My kids absolutely loved him and so did we! He made all of the activities so much more enjoyable and he was quick to remember our names and where we were from! If you come to Crown Paradise look for Charly!

Stayed: April 2018, travelled with family
Thank Shanan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise ... A, Gerente at Crown Paradise Club Cancun, responded to this reviewResponded 1 week ago

Dear Shanan R,

First of all, receive our sincerest greetings from sunny Cancun.

On behalf of Crown Paradise Club team, we thank you very much for your preference and confidence.

We are glad to know you love our Resort and all that we have to offer, especially the service from our staff who went above and beyond your expectations. Please be assured we will share your comments with the team, your words motivate us to continue working hard to provide the services you deserve.

Looking forward to welcome you for a sixth time to your second home.

Yours faithfully,
Julio Cabrera,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Me and my family can't recommend this hotel enough! It has met all our needs as a family with small children. The rooms are clean, spacious and the hotel inside is lovely.
The staff are friendly, inviting and nothing is too much we felt very much at home here. The entertainment crew are the best we have ever seen Paco, Charley are fab!!!! Too many to mention from restaurant workers to bar staff we love them all! The toilets are fresh and clean, the pools are gleaming! Maintenance staff are always working hard to maintain an exceptional standand. This is our second time here from the UK and we will be booking again when we return home. Thank you Crown Paradise for another amazing experience we will be sad to leave.

Stayed: April 2018, travelled with family
2  Thank redamber30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise ... A, Gerente at Crown Paradise Club Cancun, responded to this reviewResponded 1 week ago

Dear redamber30,

Receive our warmest greetings from sunny Cancun.

We would like to thank you for your preference to your second home Crown Paradise Club.

It is very glad to read that you and your family have enjoyed your holidays with our different services, especially the attention you have received from our team who took care of you and your needs. Please be assured all the staff mentioned will received your kind words; it is very important for us to make you feel better that at home.

We hope to have the opportunity to welcome you soon.

Sincerely,
Julio Cabrera,
General Manager.

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Reviewed 2 weeks ago via mobile

This is are second time here in 12 months, with my wife Faye and twin girls aged 7. This is a fantastic holiday with everything you want been met. The girls love the kids club and the staff look after all the kids constantly. The pools are great plenty of areas to lay down inside or out. Adult only pool and bar is great for when the kids are in the club for an hour.

Plenty of choice for food with the main buffet offering a wide range , or you can go to separate restaurants e.g. steak house , Italian, fish.

We have a family room and I can say the room is cleaned to a high standard. The mini fridge is stocked up with beers , Pepsi, 7up, orange juice and decent coffee.

Plenty to do in the hotel they have something every hour for the kids and adults in the pool and outside on the beach.

The main thing is the cleanliness of the hotel and the outside toilets, they are constantly cleaned and smell fresh with hand sanitizer. The staff will do anything for you and don't push for tips but it's nice to give them a tip as they work very hard.

The kids love the nightime shows with the Michael Jackson show last night in which I got up for a dance of with 3 other guys and one lol.

I have probably missed loads out. All I can say if your looking for a great hotel in cancun for a family or adult hotel this is the one. Are 2nd time and will book straight again when we get home for are 3rd Time.

Thanks for the great holiday and more important great memories for my twin girls.

Nick Bottomley

Stayed: April 2018, travelled with family
1  Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown Paradise ... A, Gerente at Crown Paradise Club Cancun, responded to this reviewResponded 1 week ago

Dear Nick B,

First of all, please allow us to thank you very much for your preference and loyalty during these 12 months, it is such an honor to know our guests return to Crown Paradise Club Cancun.

We highly appreciate for highlighting the wonderful services, amenities and facilities you and your family enjoyed while you were here such as the pools, variety of food, the activities for all ages as well as the cleanliness of the hotel and the nightly shows.

We hope that reviews like yours will encourage others to consider staying with us to enjoy everything we have to offer.

We look forward to welcoming you in a near future.

Sincerely,
Julio Cabrera,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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