On May 17, 2017 I took my two daughters on their first trip to a carribean island and we stayed at Pardisus Resorts in Cancun, MX. The first night we stayed, I woke up with 12 bites on my right side. I didn't notice until I got in the shower around 8am on May 18th that I felt my side itching and burning when the water hit it. When I got out the shower I was shock to see 12 large bed bug bite. Now you may ask, how did you know it was bed bugs? 1. I'm an RN so I see many bedbug bites on people and two I pulled back the mattress and found them scattering. I immediately packed our belongings and went to front desk. Unfortunately, staff was none caring stating the "rash" came from the algae in the ocean. I NEVER STEP FOOT ON THE BEACH I told them but they didn't seem to care and put us in another room. I ask if they could dry clean our clothes because some were on the bed and they said no, not without a fee. The service was horrible and I still today have the bed bug marks as a reminder of how nasty the hotel was. PLEASE PLEASE DO NOT STAY AT THIS HOTEL!!!!! Though it looks beautiful, the hotel is not clean and customer service is horrible!!!! I will never stay at any of Grand Melia resorts (the mother company for Paradisus). You have been warned, please doe not stay here.
- Official Description (provided by the hotel):
- Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Melia Hotels APAC, Hotels.com, Agoda and HotelQuickly so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Melia Cancun Hotel Cancun
- Cancun Gran Melia
- Grand Melia Cancun
- Melia Cancun