We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (954)
Filter reviews
954 results
Traveller rating
490
265
89
53
57
Traveller type
Time of year
LanguageAll languages
More languages
490
265
89
53
57
Show reviews that mention
All reviews hot tub ceviche scuba du day pass breakfast was included infinity pool small hotel ocean view no elevator loved this hotel every morning sandy area great snorkeling right fish rooms are nice lounge chairs playa del carmen
Filter
Updating list...
41 - 46 of 954 reviews
Reviewed 7 May 2018

It’s was a very good stay at hotel B the staff were very welcoming. The room was amazing and my stay in this hotel was amazing. I recommend this hote to everyone who wants to a great experience in Cozumel

Date of stay: April 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
2  Thank alexismike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suamy R, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this reviewResponded 9 May 2018

Dear alexismike


Thank you very much for choosing us for your stay in Cozumel, and especially for letting us know your opinion, which is our main source of improvement. It is a pleasure to know that I enjoy our facilities and services. Hopefully we'll see you again soon. We invite you to be aware of our social networks and the official website of the hotel for future events and promotions.

Suamy R
Guest Service Manager
gte.servicio.huesped@hotelbcozumel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

Loved this hotel! The infinity pool is really great. Good rooms.
The only problem was breakfast. I had a dive and I was told that breakfast starts at 7:00. But not. They gave us an apple and a sandwich after we ask them in a rush. The friend who didn’t dive was poorly served. She said breakfast they served her was just toasts, coffee and an apple.

Date of stay: May 2018
Trip type: Travelled with friends
Thank Mtei111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suamy R, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this reviewResponded 9 May 2018

Dear Mtei111

Thank you very much for choosing us for your stay in Cozumel, and especially for letting us know your opinion, which is our main source of improvement. It is a pleasure to know that I enjoy our facilities. With regard to what you say about breakfast, be sure that we will review it with the areas involved and we will take the corresponding measures. I take this opportunity to tell you that the breakfast package included is an American package, and only varies at the request of the guests. Also if you have an imersión you can request a day before in reception a box luch as a substitute for your breakfast.


Suamy R
Guest Service Manager
gte.servicio.huesped@hotelbcozumel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

Great food, service, and location on Cozumel. We keep coming back for it's atmosphere and great service. Snorkeling right off the dock and cocktails while you enjoy the ocean. Highly recommend if you want a quiet place to stay with overall comfort and service.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suamy R, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this reviewResponded 1 May 2018

Dear Elizabeth B

Thank you for visiting us again and allowing us to pamper you during your vacation.
It is a pleasure that you enjoy our facilities, our food and beverage options.
We will continue working to improve our facilities and services. We hope to visit again soon
I invite you to be aware of our social networks and official website for future events and promotions


Suamy R
Guest Service Manager
gte.servicio.huesped@hotelbcozumel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

Would definitely stay again!! Food was great! Breakfast was perfect. The fresh juices and health drinks were amazing!! Not to mention the mango margarita with fresh mango! A quick walk or cab to town. The snorkeling and floating dock were a perfect compliment to the day!!

Date of stay: March 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank 241tanyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suamy R, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this reviewResponded 13 April 2018

Dear Tanya H

Thank you for visiting us and taking the time to leave us your comments about your stay.
It is a pleasure to know that I enjoy our food, facilities and services.
We will continue working on the quality and warmth of the service.
We invite you to be aware of our social networks and official website for future events and promotions

Suamy R.
Guest Service Manager
gte.servicio.huesped@hotelbcozumel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

This was my first trip on an airplane and out of the country and the water here was amazing! As i describe it to everyone “ it’s like someone poured food coloring in the water” - we also visit another resort while we were there and nothing compared to our hotel “ Cozumel hotel B “ the atmosphere and the food were awesome!!!

Room tip: More towels in room But would love deals on more trips to come back
Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank reneegammon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suamy R, Director de Relaciones con Clientes at Hotel B Cozumel, responded to this reviewResponded 13 April 2018

Dear reneegammon


Thank you for choosing us to visit this paradise that is cozumel. It is a pleasure to know that I enjoy our facilities and service.
I hope to visit us again soon, and we invite you to be aware of our social networks and the hotel's official website for future events and promotions.

Suamy R
Gerente Servicio al Huésped
gte.servicio.huesed@hotelbcozumel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews