Have to agree with gatorcindy89 about the inattentive dining room staff. Seems when you wear an "all Inclusive" bracelet you get less attention than cruise shippers with a day pass. Although we tipped at every meal, everyday, we still had to call the waiters to get drink refills etc... I also asked for a beer in a bottle and was informed that I am only entitled to beer on tap because I AM ALL INCLUSIVE. In 25 visits to Cozumel we found the wait staff to be the least attentive we have ever experienced. We know the economy is hard on everyone so we tipped anyway. We have stayed at several AI resorts and found it annoying to be constantly asked for our "bracelet" number. After a couple of days... you would think the staff would know you and can clearly see you have your "bracelet". Perhaps even remember the number, since tracking our eating patterns seemed so crucial to the resort. There are surcharges for shrimp at dinner but not lunch. There are apparently different levels of AI... Just stayed after paying for a trial membership and was very disappointed to find that a 1 bedroom that is supposed to accomodate 4 has only one bathroom (Toilet) to share. We exchanged and stayed in the tower previously had a bathroom for each bedroom and the studio.
Early one morning, a blonde woman unlocked our room and opened the door and realizing her mistake shut the door and left. When we asked how someone else could have a key to our room, we were told that only the maid would have a key. They said the maid is not blonde and it could not have happened. The door lock was checked before we went to bed. We do not plan to stay there again.
On a positive note. The maid was sweet and we left a tip daily and got a cute towel character every day.
- Official Description (provided by the hotel):
- El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more less
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- Also Known As:
- El Cid Cozumel
- El Cid La Ceiba Cozumel