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All reviews palapa bar huge pool dive shop king room meet interesting people hour security hotel grounds finishing touches relaxing hotel lovely property pool level rent a scooter cleaned daily beds were comfortable peace and quiet great hosts a great place to stay
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Reviewed 15 March 2018 via mobile

Rented a room here the first week of March for my husband and I's wedding and it couldn't have been more perfect. The infinity pool, the view of the water, everything. They have a bar as well as a restaurant right out back which was perfect for entertaining guests after our wedding. We had dinner at the bar and the food was wonderful. The staff were so amazing and helpful when we needed to make a last minute reservation and they accommodated is easily. The showers had hot water which is a rare find in Isla! All in all this place was perfect for my wedding and my honeymoon. Can't recommend it enough. The picture is the view of the pool from our door

Stayed: March 2018, travelled as a couple
Thank Lo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany-WolrabRoil, Owner at Marina Paraiso, responded to this reviewResponded 17 March 2018

Congratulations on your recent marriage! We are so glad that Marina Paraiso played a part in your wonderful wedding and celebration. We love that Isla was special enough for you to get married here and now will hold a special place in your heart and with all your guests. For some reason the Island has that magical hold on so many people and is a happy place for so many. We thank you for choosing our hotel as your accommodations and for sharing your experience with other TA travelers. We wish you and your spouse a lifetime of laughs, love, friendship and memories. We hope to have you back again.

My best regards,
Tiffany

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Reviewed 25 February 2018

We had a very pleasant stay at Marina Paraiso with a very comfortable room, a very attentive staff and at the heart of everything we wanted to do and see. This hotel takes you away from the hustle of the main touristy part of the Island and places you in a complex that feels very in tune with nature while allowing you to sip on some tasty drinks by the poolside or palapa bar. Marina offers a great stay in Isla at very affordable prices while providing you a very comfortable and relaxing vacation experience!!

  • Stayed: February 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank rocnrol66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this reviewResponded 27 February 2018

Thank you so much for choosing Marina Paraiso for your vacation on Isla Mujeres. We are so happy you enjoyed your stay with us. Also a huge congratulations on your home team, the Eagles winning the SuperBowl. What a game that was. We hope to have you back as guests on a future visit. My best regards,Tiffany

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Reviewed 9 February 2018

Hotel was clean and the people were friendly and helpful. They were not able to resolve the Wi-Fi issue in our room, the only way we could get Wi-Fi was to go to the pool or the bar. Which wasn't ideal due to the rain. We aren't computer focused, but do research restaurants and things to do for each day of our vacation. Whatever we might have saved in hotel rate we paid in International Data and Golf Cart Rental. Unless you have a boat and are using the Marina, stay up North where everything is within walking distance including Playa Norte and only rent a golf cart for a day or two to explore Central and Punta Sur. The air-conditioning was good and we were able to get hot water occasionally. There was a safe, but it was locked and he manager was to be informed so that it could open and this didn't happen. The mirror in the bathroom was losing it's silver and gave the room an over all shabby look.

Room Tip: Avoid the Patio Rooms
  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ClassyCatKSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this reviewResponded 13 February 2018

Thank you for bringing this to our attention. Rainy weather does slow down the internet and can make it difficult to receive it in the rooms meanwhile in the common areas, pool and restaurant it will be accessible. We have modified our room descriptions so that people are not disappointed with the WIFI connections. Marina Paraiso is a mile from Playa Sol and Centro. While some people like being close to many neighboring businesses and restaurants not everyone likes being just out of town. With the increase in tourism and day trippers, we love being located away from the hustle and bustle of downtown. We understand not everything feels the same. We do apologize that the safe did not open. Each room has directions on top of the safe. We will be sure to check each room for these directions. Having a hotel on a tropical Island with the heat and humidity, maintenance and upkeep is always a priority. Mirrors do lose some of the silver this is very common and can add to the "charm" of being in the tropics. We thank you for staying at Marina Paraiso as your accommodation while vacationing on Isla. We do think you might be happier downtown on your next vacation. We hope you will continue vacationing and enjoying our beautiful Island.

My best regards,
Tiffany Wareing

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Reviewed 7 February 2018

We stayed in an Oceanfront King room (#8). Had a nice view of the grounds and partial view of the marina as there was a palm tree in the way, which was okay. CONS - Had problems with the toilet which was fixed with a bucket of water when needed. WiFi was sparse and found it works best in the wee hours of the mornings. Lots of rain when we were there, so with the natural gardens there were LOTS of mosquitos and biting bugs. PROS - Nice hotel with Mexican flair. Staff was attentive and when we had problems, they responded right away. The Barlito had the best guacamole and their Mexican Eggrolls are to die for. The bar offered lawn games to play but this was short-lived as the mosquitos decided to join us. The infinity pool is awesome and a nice area to meet fellow hoteliers. The room had a small frig - big enough for a few beers and makings for continental breakfasts that we enjoyed on the balcony. The Marina Paraiso is located away from the main hub of downtown but it is close enough that you can walk it (30 min). If needed you can take a taxi which is very inexpensive ($50 pesos). Just a note, we travelled with friends who stayed at 2 other places, Marina Paraiso has the Mexican flair or you could wake up in a room wondering if you are in Mexico yet!

Room Tip: Second floor, Oceanside King Rooms
Stayed: January 2018, travelled as a couple
Thank Marilyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this reviewResponded 13 February 2018

Thank you for staying with us at Marina Paraiso. We do wish we had had better weather for your stay. The rain does slow down the internet and bring out pesky bugs. While we have gotten used to the inconveniences associated with weather, it is never any fun while on vacation. Thanks for your kind words about our staff, our only goal is to make your vacation a happy one. We hope to have you back again in the future.

My best regards,
Tiffany Wareing

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Reviewed 6 November 2017 via mobile

Third time staying with our friends Tiffany and Brad. We stayed in a new room (#22) and it was spectacular. Great view, cool private patio with table/chairs. Each day our housekeeper cleaned our room and left cute towel animals on our bed ❤️. It truly is the little things that keep us coming back year after year. It doesn’t hurt that Barlito’s restaurant is onsite and there is a cool palapa bar.

Stayed: October 2017, travelled as a couple
1  Thank jennybug302001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany-WolrabRoil, Managing Partner at Marina Paraiso, responded to this reviewResponded 9 November 2017

It is always a pleasure to have you as guests. Your time with us just goes by too fast. We look forward to your next visit!!

My best regards,
Tiffany

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