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“Don't waste your money”

Gomar Golf Car Rental
Reviewed 2 April 2018

We had a terrible experience with this company. We prepaid for the golf cart on the ferry, which we'll never do again. The golf cart was so slow. We wasted so much time getting from place to place due to it being so slow. We were passed by multiple carts carrying more people than we had. We called the company to complain and they sent someone out. We assumed they'd bring us a replacement cart, but they didn't. They just worked on it and said it was fixed. When we started on our way again, it was not much faster, and it then started to make an awful grinding sound. While on the opposite side of the island, it completely died and we were stranded in the heat waiting for them to come rescue us. By the time we made it back to the shop, they refused to give us any of our money back and pretty much told us we were out of luck.

Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"gas powered"
in 4 reviews
"driver's license"
in 7 reviews
"rental shop"
in 2 reviews
"steering wheel"
in 4 reviews
"rental company"
in 2 reviews
"golf car"
in 4 reviews
"ferry ride"
in 4 reviews
"the entire island"
in 2 reviews
"explore the island"
in 2 reviews
"beautiful island"
in 2 reviews
"topes"
in 2 reviews
"valve"
in 2 reviews
"licenses"
in 2 reviews
"passengers"
in 4 reviews
"garrafon"
in 2 reviews
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9 - 13 of 170 reviews

Reviewed 29 March 2018 via mobile

The staff was rude, the golf cart was falling apart; I.e. headlight fell out, frame rusted through (please see pictures). We were unable to lock golf cart and when asked staff said no problem, they were correct, no one In their right mind would take it.

Thank sedonapm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

Rented a golf cart for the day and the cart just stopped working on the other side of the island. After waiting 45 minutes, One guy on a moped came to check it out and realized we were right and it didn’t work. So after waiting at least another 45 minutes, they sent another individual who came with a cart that we could at least take and continue on our trip. However, at this point, the couple that was riding with us had already missed their paid catamaran excursion trip back to Cancun. When we got back, the Gomar employee said the only thing they could do would be give us more time on the cart for free )which we would have to come back another day for), they wouldn’t even cover the ferry tickets for our friends to bet back to Cancun.
But the island was beautiful!!! just wish we could have had more time seeing it.

Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

We got this cart from the man at the ferry. They take your drivers license for the day when you rent. It was a very quick process in getting the cart. Our cart was so so slow. We were passed all day by other carts, bikes, and cars. By the 5pm drop off we were concerned that we weren’t going to make it back to the rental location.

Thank Garrett G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 March 2018 via mobile

So the salesman on the boat over gets us to pay for the rental, which is fine except 50 others did the same so we waited in line for 20 minutes, then get a total clunky cart. BUT, diffenately rent a cart on Isla Mujeres- great way to see the island.

Thank Eric V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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