It is 15 min drive form airport and 35-40 min from downtown.
We found the hacienda very nice but when we wanted to arrange some changes and stay a few more hours the director wouldn't give in at any price and wanted a full night for couple more hours eventhough they didn't have the room booked after us. After discussing it with three persons we arranged an expensive price for the extra hours we had already stayed.
We loved the place but the price/quality for the room and the food do not match, compared to other haciendas in Merida...
There is a problem at night with the water pipes in the sink that make a lot of noise and makes it hard not to listen to them while sleeping. There's also a problem for the hot tub because the hot water is not enough to fill it even three quarters.
Apart from that, the waiter/porter treated us great and was even more helpful than the people in charge. On remercie bien le service eu par lui c'est la seul chose remarquable
- Official Description (provided by the hotel):
- Founded in 1640, Hacienda Santa Cruz was formerly a Franciscan monastery, monks inhabited and ancient part of the hacienda "la casa principal". Nowadays Hacienda Santa Cruz is changed into a marvelous boutique hotel with its unique personality and well defined character. Well located , Hacienda Santa Cruz is within only 10km from the international airport , 12km from downtown and very close from the most important archeological and natural sites of the region "UXMAL; MAYAPAN and CHICHEN-ITZA" ... more less
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- Also Known As:
- Hacienda Hotel Santa Cruz Palomeque