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Reviews (87)
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All reviewsother guestshotel restaurantgreat locationfront desk stafffree wifiroom was cleanwithin walking distanceswimming poolone nightcallepesossinkcourtyardcathedralsquareac
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8 - 13 of 87 reviews
Reviewed 31 March 2017

My family stayed here for 4 nights and we were happy with our choice. It is within walking distance to everywhere (cathedral, many restaurants, many squares, even the zoo).

Our room was basic but very clean (our maid was a lovely woman) and it had AC - 2 dbl beds, nightstand, desk, ward ward and dresser. The sink is located in the main bedroom but it is fine. The ceilings were really high and we found it quite charming.

There are a few gathering spots around this hotel which we really appreciated. The area at the top of the stairs is wonderful and the patio tables and umbrellas are a nice touch. There is a water station right beside the check in desk - nice cold water, we always filled up our bottles before we left for our adventures.

The pool area is very nice. There is a covered area with places to sit, a few loungers (that other guests have not respected and most are broken in one way or another but still usable, just not pristine), a bathroom and many trees which provide relief from the sun and they add to the nice atmosphere. I've read previous reviews about the pool being dirty and filled with leaves. Yes, there are leaves in the pool....there are trees around. I'd much prefer a few leaves in the pool than be exposed to the sun with little escape. We found the pool very clean.

We did have a few issues. Upon checkin one of our rooms really smelled of smoke. We requested to be moved and were within minutes. The man at check in and maid both seemed surprised and went to check out the room themselves. We noticed the room was aired out for the next few days.

Our biggest issue was that the night we checked in (Sat) there was a party going on from about 10 - 3 am. Everything was great until 10 and then the boom boom boom started....and didn't stop. I asked in the morning if this happened every night and was told there is a bar very close that is open Friday and Saturday night. It didn't happen again during our stay but I would not stay here (or at least in our room - 2nd floor close to the reception desk) again on a Friday or Saturday night unless I planned in partaking in the party.

For the price we paid we were very happy with our stay - after the Saturday night party ended.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank gghope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2017

I arrived 8am from the airport after traveling overnight. I knew there would be a wait for my room but 5 hours was a bit much. It is a good basic hotel, very basic. Only one towel per day. No wash cloth for your face. Waited until 5pm a couple of days to have the room cleaned. WiFi is very good. The restaurant at the entrance of the hotel is simple and kind of bland. Desk staff and cleaning staff were GREAT!

Room Tip: If you have trouble with stairs, request a ground floor room and possibly upgrade from the standard if possible.
  • Stayed: February 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank buddymaine_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2017

We spent 4 nights at Hotel Montejo, first 2 on the first floor, next 2 on the second floor. First room was a little musty because the bathroom door wouldn't stay open and there is no window or exhaust fan in the bath. A little time with the a/c on and the windows open aired things out. Otherwise it was a nice large room with 2 double beds. The second room had a sewer smell coming from the shower drain. I put a wet washcloth in a plastic bag and placed it over the drain. Works every time. This room had a nice king bed. The pool was clean, the staff friendly and informed, with some English. Plus a 24 hour desk. For 26 bucks you can't go wrong.

Room Tip: second floor in rear of the courtyard
  • Stayed: January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Rowland H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2017

Loved it! The location is great, just in the center. Very close to bars, restaurants and shops, night life but it still is quiet. The pool is amazing, the hotel is beautiful. The room as spacious and very clean. I really recommend it, it's a great value!

  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Emilie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017 via mobile

I love Mexico but hate the frequent unwelcome surprises that always dampen the spirits at independent hotels, car rentals, etc.

We really enjoyed our stay. This place is kinda cute with very basic rooms that are in fair (slightly rough) condition and clean enough. Water pressure not great and hot water not always happening. Price and value terrific and is very close to town square (where you want to be!!!).

Stayed: January 2017, travelled with family
Thank Manothemoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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