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Casa Ticul Hotel by Koox Luxury Collection
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Reviews (875)
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566
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All reviewsrooftop breakfasthotel is locatedgreat boutiquebeach clubstreet noisecomfortable bedsevery morningflights of stairsincluded breakfastfresh fruitsmall poollarge showerwould highly recommend this hotelrestaurants and barsavejocelynquinta
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Reviewed 25 February 2012

Much of our friends and families like to do the all-inclusive vacations and rarely leave the resort. We wanted the opposite: a comfortable, affordable hotel with good location to jump off to lots of different activities. Casa Ticul was perfect.

The staff were very helpful, the room was clean, and the price was perfect. Our family spends a lot of time on the south end of 5th ave (low street numbers). We spent nearly our whole week nearer to the north side. What a complete difference. Our side is full of restaurants with very high ratings on trip advisor, lots of small shops, etc. The other side has all the huge stores and the less memorable restaurants. There is no burger king on our side!

Mexican breakfast on the roof was tasty, although a bit inconsistent. A few days they had super tasty yogurt drinks and we really missed the rest of the time where they didn't. Wifi took a bit of doing to get working but once it worked it was great. Front desk staff are there 24/7 and are very eager to help.

The rooms are not huge. I found the feather pillows uncomfortable. The pool is very small, but we are not pool people so that was ok. Basically, it was a great jumping off place and a great place to end up in the evening. So many great restaurants and activities near by.

We would stay here again even if we were not on a budget, but I might splurge and buy a pillow at Mega to be more like home.

  • Stayed: February 2012, travelled as a couple
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1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded 29 February 2012

As you say, is an advantage to stay in a small hotel where you get the option to choose a new restaurant on Fifth Avenue.

Thanks for your comment!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

Central but quiet at night. Close to the beach (passes for 3 different beach clubs). Very confortable bed and well equiped bedrooms. Excellent breakfast on the nice rooftop terrace. Always smiling staff ready to help at any time.

  • Stayed: February 2012, travelled as a couple
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1  Thank zorripa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Best place for your dollar, the lobby very nice with antique furniture with a modern twist beautiful. The rooms are a good size with comfy bed sheets, super clean and well decorated .
They have a nice breakfast included on the beautiful rooftop terrace . Also, you have vouchers for mamitas beach club included and wifi in rooms for free. The little things are what makes this hotel nice; On each floor there are water machines with purified water that you can refill your bottles.

The check inn is smooth and friendly. Best place for your money!!!

  • Stayed: February 2012
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1  Thank Giannakosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded 22 February 2012

Thanks for your comment!

The entire hotel is thinking of rest and happiness of our guests.

and all of this you can enjoy it when you come to visit us!

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Reviewed 18 February 2012

This is an amazing boutique hotel property! The decor is a modern aesthetic with Mexican accents. You get a good-sized, clean room with premium toiletries (handmade soaps, quality shampoo, conditioner, body lotion, after-sunburn lotion, mosquito repellant lotion), a blow dryer, lightweight waffle-cotton robes and slippers. There is a lovely small pool in the courtyard of the property, a little bigger than a lap pool, with chairs and tables around it. This place makes the most out of every inch for services and ambiance!

A fantastic hot breakfast of eggs, pancakes, waffles, omlettes, etc all cooked to order, as well a variety of fresh-squeezed juices, fresh fruit, cereal, breads, and terrific coffee or espresso (which is just a more concentrated version of the coffee it appears, but a big cup of it!) is served from 8-10:30 on their super-pretty rooftop terrace that overlooks a quieter section of Fifth Avenue. Lots of umbrellas and sail shades are there so you won't roast to death in the sun. Big electric fans help out when it is too much of a scorcher.

The location is on a developing area of Fifth that has terrific restaurants and a corner store on the same small block. The pedestrian area starts two blocks away to the south. While they are not on the beach, they will still give you a complimentary towel/drink on one of 3 beach clubs in PDC, (Canibal Royal, Mamitas, and one other that I can't remember right now) so you can still enjoy the beach every day. The hotel staff is nothing short of wonderful and helpful, and even speak English.

My only regret is that we only spent 2 nights there before moving on...

Room Tip: Room 10 is beside the pool and gives a pretty view.
  • Stayed: February 2012, travelled as a couple
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2  Thank LittleMy001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded 22 February 2012

As you say, the magic of being placed on the new part of Fifth Avenue, is a great experience.

Where you can find a variety of dining options within walking distance.

That's why we offer some options for places on the beach that give our guests the service they need.

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Reviewed 17 February 2012

The hotel is located on 5th av' (main avenue) 2 minutes from the "center of business", what makes its location ideal.
The stuff was very nice and helpful.
the rooms are clean and comfortable.
Breakfast was nice...
They give you voucher to nice beaches where you can sit and use towels.
Wireless Internet was weak...

We really enjoyed the stay and recommend it to whoever is looking a good place, close to the center but quiet, with a reasonable price.

  • Stayed: February 2012, travelled as a couple
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Thank Nir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yoyo68, Guest Relations Manager at Casa Ticul Hotel by Koox Luxury Collection, responded to this reviewResponded 22 February 2012

We are glad you liked the hotel!

Whenever the needs of our guests are our needs and we are working towards a better internet signal in some rooms. That's why we offer our small business center.


Thanks for your comment!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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