This was our second time at the resort, the first was in March 2017, and we loved it so much we came back again this year!
This is a great family resort, so many pools, restaurants, activities and great staff. We spent the majority of our time at one specific pool (both visits) and we were so happy when the staff recognized us and treated us like family! I would like to give a special thank you to Rigoberto Curtis for treating us so well! Please ask for him on your visit! We will be visiting him again by our favourite pool.
I couldn’t give the resort five stars since they did mix up our reservation for two rooms next to each other. We booked through a travel agent with this request, called the resort four days before departure with the same request, and when we arrived our rooms were far from each other. As a mother, this was a safety concern and something that should have been dealt with more professionally. We did eventually get the accommodations we requested, but with much push back from the front desk. Other than that everything has been excellent.
- Free Wifi
- Breakfast included