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Reviewed 24 March 2018

Pleasant reception staff, who spoke reasonable English. The hotel is well placed for beach and nightlife but has its own large rooftop space with a pool, loungers, snack and breakfast bar and areas of shade if you prefer to be away from the crowds.Our room was spacious, the bed comfortable, the air-conditioning effective and a balcony. The shower always had plenty of hot water. There was a safety deposit box in the room, but no hairdryer or fridge, although a hairdryer could be borrowed from reception. An added bonus was the free underground car park which kept or vehicle cool and safe. The internal courtyard was lovely, with a small waterfall and planting.

Room Tip: Ask for a room with an external facing balcony.
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank whiteknight56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

Very good hotel, comfortable, nice with warm welcome. Close to city center 5m walking from Quinta Avenida. Close to the beach as well. Very nice rooftop and swimming pool. Perfect for a few days in Playa del Carmen. I just recommend you bring more international food to your breakfast menu like french viennoiseries from La Brioche

Room Tip: Water evacuation was not good
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank tsansi992033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

We had an excellent stay and the staff was wonderful and very accommodating. I liked the location and appreciated also the safe parking area. It was an easy walk to the beach and the shopping. Also, the pool was beautiful and clean and it was a quiet area in which to relax

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank tjones300229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018

The rooms are nothing like the pictures. it gives you the sensation that you are in a warehouse, horrible, plus the shower floods and there are no doors so the water comes everywhere. Also at 8.00 am the reception called us mistakenly.... and at 8.00 am a drill started in the wall so no sleep or rest! They do not advice you about the construction... we had to leave after one night and they said we will get our money back after one month..... this is not a cheap hotel but it's awful. The water of the pool was dirty as well.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank erodri388424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

+
Nice room with comfy bed.
Super clean.
Friendly, helpful staff.
Really nice and big rooftop terrasse with pool, restaurant and a view over the sea.
A short walk to the center and the beach in a quiet area.

-
Restaurant and bar closes at 19.00
A lot of construction around the hotel that made a lot of noise. Not very relaxing but not the hotels fault.

Stayed: March 2018, travelled as a couple
Thank Petrasodersten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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