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All reviews rooftop pool la passion el tapas three blocks venezuelan restaurant kaxapa factory made to order breakfast hot tub free breakfast ado bus station breakfast is served great boutique quinta avenida rooms are small two blocks location was perfect fifth avenue
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Reviewed 18 July 2017 via mobile

Centrally located on the Playa del Carmen plaza, away from the hectic Port. Superb staff, very helpful and friendly. Small rooms ok for most travelers. If you are cenote diving w/ all your gear, it is small. Restaurant associated with hotel is ok but vegan unfriendly. Restaurant Kaxaka adjacent to hotel better choice. Hotel has lots of amenities and a lovely view from the roof pool and bar. Overall, a good choice for many travelers.

Stayed: July 2017, travelled with family
Thank Neal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

Can't say enough great things about this hotel. A few things of note...

1 - The staff was kind, accommodating, and very helpful. They offered great guidance on local activities and were very friendly.

2 - We virtually had the entire hotel to ourselves. Not sure if it was because of the time of year, but there was almost no one in the hotel which made visiting the pools very easy and peaceful. The cabanas on the roof are beautiful and I can imagine what kind of great parties can be thrown up there for groups.

3 - The ONLY reason I'm giving this 4 Stars rather than 5 is because of the breakfast food at restaurant downstairs. Although it was included with the room rate, it was "ok" at best. The service was friendly, but I think the food would be better if it was served hot and immediately after it's finished cooking. Breakfast sandwich and omelets were served at room temperature without the cheese melted.

4 - Location is GREAT! There are a least 2 Pharmacies within a few blocks and it's literally a 5 minute stroll to the beach.

5 - In case you want to hop on the ADO bus back to Cancun or to Tulum, the bus station is literally just 2 blocks away.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Damien C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

My boyfriend and I came to Playa for a wedding and La Pasión was perfect! The bed was large and comfortable. The hotel was quiet and beautiful. We had a gorgeous patio that overlooked the courtyard. We loved the rooftop pool, jacuzzis and bar! The service was excellent - super friendly staff fluent in English. The parking is a locked garage so your rental car is very safe. We were served delicious breakfast and wine and cheese at night! I'll always come back to La pasion! Also - perfect location.

Stayed: July 2017, travelled as a couple
Thank whwaites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Great service and location. This is a cute little boutique Hotel in Playa. Just a few blocks from 5th and all the action it is in a more laid back location. Roof top pool is amazing overlooking a plaza for local people watching. Only downfall was our room location which was up several fights of stairs . Our particular room was not in a location accessible by elevater. I booked on Orbitz a king room but we did not get what we booked.

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank theshire50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

Great breakfast, location, atmosphere and service. The rooms were clean and comfortable with a nice strong AC unit with a pharmacy, bank, corner store and park nearby the hotel. If I end up on Playa again I will definitely stay here again!

Stayed: July 2017, travelled with friends
1  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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