Yesterday we took a boat tour of approximately 6 hours. Aldo was our guide and we were with one other couple (also Dutch :)) on the boat.
It was a really nice tour. You see a lot of different biotopes (salt water, brackish water, fresh water, tall mangrove, short mangrove, grassland). We spotted numerous bird species, saltwater fish (e.g. A large barracuda) freshwater fish, both species of crocodile and also the manatees. We also floated on the maya river.
If Aldo is your guide he will make sure you have a lovely day e.g he will discuss if you want more time to cool off in the water. Lunch is simple, traditional and very nice.
I highly recommend this tour to people who want a relaxing day in the reserve where looking for wildlife and enjoying the flora and fauna is the main objective. You probably won't see all the animals that live there, but that makes it more special if you do.. You are not visiting a zoo!
We booked the tour via the website. Communication afterwards was via email and was in good English. Payment can be made via PayPal in advance. It was about $110 US per person which was well worth the money.
Please make sure you follow the instructions on the website about what to bring to protect you from the sun.
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