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“a mexican dream come true”
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Beachfront of Casa Carolina
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Beachfront of Casa Carolina
Meals by our Caretakers; fabulous Casa Carolina
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Excellent
16 reviews
Beachfront of Casa Carolina
Meals by our Caretakers; fabulous
Casa Carolina
Master #1 Ensuite Bath
Master Suite #1 Shower
Master Suite #1 deck
Master Suite #1 deck
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Overview
Villa -
5 Bedrooms, 6 Bathrooms, Sleeps 12
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
AlanaM858...
New York City, New York
1 review
“a mexican dream come true”
Reviewed 17 December 2015 for a stay in December 2015

the house itself is absolutely gorgeous with incredible amenities. we were within walking distance of yoga--nightlife--restaurants--we had it all! the staff on the property was wonderful (although they ended up having their day off in the middle of our trip and their replacement didn't speak any english and didn't seem appropriately downloaded). would love to go back in a heart beat!

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Dec 2015
Alanna
Glad you had a great time at Casa Carolina and in Tulum!
Our staff, Eric and Paola, are indeed excellent and are the best in Tulum...we wish we could clone them!
Please come back soon !
Matt
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
millsa318
Washington DC, District of Columbia
1 review
“The Perfect Getaway”
Reviewed 26 May 2015 for a stay in May 2015

Where do I begin? Casa Carolina is amazing! There are so many wonderful things about this place. It was my first time to Tulum, and our group of ten could not have picked a better spot to have such an amazing experience.

Casa Carolina has a laid back feel with all the amenities of a world-class hotel. The house felt huge, even at capacity - it is perfect for large groups. The bedroom suites were extremely spacious with private balconies, comfortable beds, and gorgeous bathrooms, and every room had an amazing view of the ocean. The grounds are beautifully landscaped, and the house is extremely clean and well maintained. The pool is relaxing and inviting. Our group loved everything about this luxurious spot and you will too!

Tulum is a bit spread out, but we found the location to be perfect. From Casa Carolina you could walk in either direction to a large selection of restaurants, including renowned Hartwood, not to mention all of the great spots along the beach. Heading into town (pueblo) was easy, as taxis were accessible by walking right out the front gate.

The on-site staffers, Paula and Eric, are great hosts and provided us with five star treatment. Eric is an amazing cook and bartender and even went up in the coconut tree to get us fresh coconut water! His fish tacos and ceviche were restaurant quality and brought to you at the table or on the beach. I would also like to mention that they helped set-up airport transfers (which was a headache for us with many people coming from different locations). Eric also ran to the grocery before and during our stay to get us whatever we needed.

Lastly, the real reason you’re heading to Tulum is the beach. As you can see from the pictures, Casa Carolina’s beach looks like a Corona commercial and is unbelievably gorgeous. You literally walk right out of the house unto the whitest, fluffiest sand I have ever felt and the clearest, bluest water imaginable. We spent majority of our trip parked right in our own backyard. It’s also worth mentioning that the sunrise views are an incredible way to wake up each morning.

All you need for a perfect getaway is a reservation at Casa Carolina and your bathing suit!

Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaBatt...
Toronto, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Absolute Bliss! Everything Taken Care of”
Reviewed 11 January 2015 for a stay in January 2015
2
people found this review helpful

We stayed at Casa Carolina for 7 days with 10 people.
The house was immaculate, the rooms, amenities, backyard, and beach were absolutely gorgeous.
What really made the stay special though, were Eric and Paula. They live on-property, and cooked all of our meals, provided housekeeping, as well as drink service and local recommendations. They were extremely thoughtful, polite, and overall amazing. We were sad to leave the house at the end of the stay, but more sad to leave them!!
Eric and Paula were able to cook for everyone there, as well as take care of individual preferences. They made us the greatest drinks (Coco Loco!!), and I have never been graced with such amazing service.
They were constant help, and they made this stay the most memorable one we've ever had!
We'll miss you guys!!!
The house itself was the best place we've ever stayed in; large, bright, well-laid out, relaxing, romantic, and great for gatherings.
Highly recommended.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Eric and Paula
Liked least: Power occasionally went out at night, but plenty of candles :)
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travelers...
global
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fab-u-lous!”
Reviewed 10 January 2015 for a stay in November 2014
2
people found this review helpful

We have rented houses all over the world (to include two other rentals in Tulum) and I have to say Casa Carolina was one of our favorites. We rented the house with two families (with children) and two singles for Thanksgiving weekend. I love Tulum in general-- feels like the bohemia beach town I have been looking for all of my life-- but the location of Casa Carolina enhanced our stay even more. Its placement is fantastic.... walk out of the house onto the beach, walk to some of the best restaurants in Tulum, stroll on the beaches, swim in the ocean. It is on the quieter end of the beach (south end of beach road) so you have some privacy. There is a hotel next door but it is a higher end boutique hotel with very discreet guests. Pool was an added amenity but was a bit cold and roof deck would have been a great place to host a small event... even thought we didn't use it. There was sufficient space for all to have privacy if needed. The house was very well-appointed and more than met all of our needs even when cooking for Thanksgiving (they need to add a gas grill but the owners said they are working on that and the employees quickly procured a charcoal grill which adequately met our needs .) Chic architecture but remaining true to the Tulum atmosphere of simplistic outdoor integrated living. The owners have very good taste and the house was well-decorated with some nice touches (large candles in the bedrooms. good mattresses, and nice linens). It seemed like they made decisions in decorating and designing the house that were personal in nature and met what they would want when staying there as opposed to being based on purely financial prudence-- as is common in many other rentals. The sound system was an added bonus and much to my chagrin, but to the joy of the men traveling with us, the cable TV worked well for Thanksgiving football and the internet worked better than most places in Tulum. Many locations in Tulum you will experience power outages and rely on generator back-up power. Casa Carolina has solar generated energy and if we ended up on back-up power none of us were aware-- we were careful with energy use, however, and all of our children are well trained to turn off un-needed devices (lights, fans, etc.). Also at other Tulum locations on the beach road the houses/hotels often have brackish water for showers.. not at Casa Carolina. The showers were fresh (or at least mostly fresh) water. The owner was easy to work with and demonstrated exceptionally integrity-- when our initial stay was cancelled because the property was not completed as expected, he honored our introductory rate a year later on a holiday weekend (at a significant financial loss to him). Not many rental property owners would have done this-- he did this not because it was in the contract but just because he promised us he would. House employees were responsive to problems and fixed any issue quickly and with no drama. We would definitely stay here again and have listed it as a recommended location when visiting Mexico at our place of employment (a place of well-traveled very discreet individual). Thank you for a wonderful stay!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location, personal touches, and ease of working with owner
Liked least: lack of gas grill and be careful with young children on the bedroom balconies (does not meet US safety standard-- but you are in Mexico not the the US)
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel S
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“ABSOLUTELY WONDERFUL!”
Reviewed 15 October 2014 for a stay in October 2014

Everything about Casa Carolina makes the entire Tulum experience even better. The house is beautiful and the scenery is breathtaking. The staff took care of my groups every need and the food they prepared was delicious. The location is perfect and in walking distance to all the joys and excitements of the town. I will definitely be planning another stay at Casa Carolina soon!

Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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