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Reviews (153)
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12 - 17 of 153 reviews
Reviewed 27 January 2016

This is a tough place to review. I will first start by saying I REALLY enjoyed my time here. Mostly because Tulum is amazing, and it would be really difficult to ruin the Tulum experience regardless of lodging.

Hotel Kin Ha is in the perfect location because you are centrally located on the beach strip, but also close enough to the city-center. (25 min bike ride, 10min cab for 100 pesos). Also, their strip of beach is really the best. They wake up before sunrise to rake/sweep the sand and clean the beaches of seaweed. They also have plenty of beach chairs, bean bags, etc.

I really enjoyed their restuarant/bar. The food is fine, but the espresso and cocktails are amazing. They also have a happy hour from 5-7pm, and a great mix of people who stop by for drinks or beach time.

Raymond and the rest of the staff is really sweet. They will do what they can to make your trip comfortable. Raymond was nice enough to drive us into town to the bus station when we had a flight cancellation and were in a pinch.

What you need to know booking here is that the rooms are VERY simple and bare bones. We had a beach view room (#3), so the view is fantastic. Other than the view, the room is not the best. The bed was uncomfortable, the bathroom is smelly (not sure if this was from the water or sewage), and hot water is very limited. You won't find any amenities here. Also, the wifi is spotty and really only accessible when you are in the restaurant/bar.

For what we were looking for in this trip, we were fine with the room. We spent most of our time exploring the beach and the town, and we were only in the room to shower and sleep.

Altogether I'm really glad we stayed here. Go to Tulum bc it is a magical place.

Room Tip: #3 was a great room on the second floor with a beach view.
  • Stayed: January 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2015 via mobile

Was one of the best places we stayed. Friendly staff, outstanding food for really good prices. Rey is really one of the most sympathetic and helpful persons you could imagine.
It's a place to relax, very natural and quite.
And an amazing look directly at the ocean.
A real counterpoint to the craziness you can find in Cancun.
So if you want to relax, go there.



Stayed: October 2015, travelled as a couple
Thank Bernhard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2015

If you arrive after dark you will have an hard time finding this place. The sign is not lighted and hard to see from the road. This place has horrible customer service. We arrived after dark and the staff did not have our reservations despite me showing the printout from hotels.com of my booking made 6 weeks in advance. We were repeatedly told our reservations were for a different hotel in the city and not on the beach. I pulled up the hotels.com reservations and showed the staff the pictures and address posted on hotels.com. The staff still insisted that our reservations were for a different hotel. We got the staff of the neighboring hotel involved to help translate. this went on for several hours. Finally around 1:30am they decided to give us a room. The room was the exact room pictured on the hotels.com site with the garden view. We were so annoyed with the way we were treated that we checked out early in the morning after a few hours of sleep and checked into a different hotel.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jason J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

My boyfriend and I stayed here and loved it. Raymond, the receptionist, bar tender etc. was AWESOME! Food in restaurant was ok, but the drinks were fabulous. Good to have a rental car, but plenty of other modes of transportation. The rooms were very clean and we loved our little balcony. We will definitely go there again.

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank tekla r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2015

Hotel Playa Kin-Ha may not be in the Southern most area of the Tulum beach strip but it gets you close enough to the action to walk or ride bikes. Also, it's a quick cab ride or even a bike ride into the main town and the ruins. Kin-Ha is a small place and Raymond will quickly make you feel at home from the moment you check in. The rooms are the perfect size for what you need, everything is clean, comfortable, and in working order. The beach front is raked daily and was one of the cleanest surrounding beach fronts around the hotel. The addition of a small little restaurant for breakfast or even lunch time snacks is an added bonus.

What You Will Like:

The home like feel and the quiet atmosphere, perfect for that getaway from the hustle and bustle of being back home.

The clean beach front that is taken care of on a daily basis.

Quick access to the south and north of the Tulum beach area as well as the town.

Posada Margherita is directly next door.

Things To Consider:

Even through Posada Margherita is next door for some delicious food on Saturdays it gets loud and they have a generator that runs until they close, which is also late on Saturday. You can close the sliding glass doors or windows but it will become too unbearable to sleep in the heat.

Kin-Ha is in the seaweed zone. If you go during off peak months when the seaweed begins to roll in, you may be in for some orangey-brown water. It does begin to smell a bit in the sun. During the peak months this becomes less of an issue.

There are no amenities such as a spa or massages.

In conclusion, I have to say although Kin-Ha is a simple hotel I was pleasantly surprised with how comfortable I immediately felt being there. I was warmly welcomed and others at the hotel seemed to want the same thing I did; peace and quiet on a beautiful white sand sunny beach. This is a fantastic hotel where one can have beach front views while being gentle on the wallet.

Room Tip: Room number 3 gets you a little further from the Saturday crowd of Posada Margherita while still allowing for beach front views.
  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank rge116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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