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“Disappointing ”

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Hilton Paris Orly Airport
Ranked #4 of 7 Hotels in Orly
GreenLeadersBronze level
Reviewed 26 September 2017 via mobile

Clean room but that's where it stopped. We stayed because of an early flight the next day. There was no internet unless you paid for it, no kettle and no room service to get a cuppa in the morning. Rude desk staff and a general unhappiness in the air. Will not return

Stayed: September 2017, travelled as a couple
Thank megan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 1,659 reviews

Reviewed 25 September 2017

The bed was standard European. One can feel the mattress springs in the back, my sleep was poor. The hotel was functional but very dated. The room was semi renovated. The food was highly over priced. The bed was standard European. One can feel the mattress springs in the back, my sleep was poor. The hotel was functional but very dated. The room was semi renovated. The food was highly over priced.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 330drakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

Shower was cold. Room was 'lit' by a couple of dim lights by the door and one solitary lamp. No desk in the room. No iron in the room. Bed felt like a board. WiFi was slow and intermittent, yet they insult you by charging for it.

  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
2  Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017 via mobile

We chose the hotel because we like to go to Lourdes by Orly Hotel. But then the location good to airport but far from the shops or cafe/restaurants.
NO WIFI (what in the world, internet is cheap today), NO COMPLIMENTS WATER, NO COFFEE MAKER/WATER BOILER.
Soooooo stingy

The hotel is so old, and you can say it not by seeing the hotel but also by smell it.
The bed is not comfortable (we are using family room) . The bathroom is old and the shower curtain smells.

I prefer to have a smaller room, modern, minimalist, clean, with water in the room.
So .... if you don't really have to be close to the airport, this hotel is not an option.

Stayed: September 2017, travelled with family
Thank ABIGAELJANE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017

I had two dealings with customer service at Hilton ORY and will say the front desk staff specifically two middle age men (I think managers) were high-quality and made me feel honored. I had an early departure from CDG and one of the gentlemen took time to assist/verify I took necessary early transportation methods to make it there ontime.
Location is easy to/from ORY with frequent shuttle bus service (took it multiple times and rarely waited more than 10 minutes). Also near T7 TRAM which can take you to nearby mall/shopping centre - supermarket, restaurant, shops..
Rooms - I am a Honors Gold and given 314 which was clean and seem updated but nothing special or features besides basic room (no highlights or features I can point out). No refrigerator or mini-bar - I believe Honors floor might have better amenities but not sure when I checked in why not given original assigned room (maybe late checkout) which was 4xx. Wood floor in my room so be careful walking in shoes, or dropping things on the floor as probably will be heard beneath you.
Internet speed was quick, good/reliable.
I would return/stay here again based on the ease/location plus the attention/detail of the two front desk men I described earlier. I didn't get the names of either but I know what they look like.


Price is reasonable for airport hotel (not cheap not overly expensive if booked in advance).
Shuttle bus is bus Stand 6 at ORY SUD.

  • Stayed: September 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank RooseveltL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Paris Orly Airport

Address: Orly Sud, 94544 Orly, France
Phone Number:
Region: France > Ile-de-France > Val-de-Marne > Orly
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Orly
Price Range: RM398 - RM854 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Paris Orly Airport 4*
Number of rooms: 340
Official Description (provided by the hotel):
Located between the south and west terminals of Paris-Orly Airport, only 20 minutes from Paris city centre, Hilton Paris Orly Airport provides modern and comfortable guest rooms decorated in rich, warm tones. The hotels offers selected leisure amenities to complement its extensive portfolio of meeting and conference facilities for business travellers. ... more   less 
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Also Known As:
Hilton Paris Orly Airport Hotel Orly
Hilton International Orly
Orly Hilton International
Paris Hilton

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