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Savings alert! 12% below average rates

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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of US$200/night.

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Reviews (65)
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6 - 11 of 65 reviews
Reviewed 9 April 2016 via mobile

I had a nice stay at the hotel. The valet parking guy was very helpful and very nice. The receptionist was alright but smiling could help a little bit when greeting your guests to make them feel like home. Apart from that the rooms are very clean and spacious. It's really a few steps away from the Jardin Principal. I have stayed here a couple of times and so far I've had a good experience.

Stayed: November 2015, travelled solo
Thank Litos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016

We have stayed at this hotel many times and have always enjoyed our visit. The staff could not be nicer and more helpful. The restaurant is one of the best kept secrets in town. It is excellent!!!! I have had 3 of our travel groups stay at the Mansion Virreyes and plan another group visit for 2016.

  • Stayed: November 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank JoyeMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014 via mobile

I went to this hotel around 29 th dec. With my family. Its very central hotel & all things are very close. We had a nice stay here. Only thing was lacking in the room was good matress .. they r really very hard. Can do something about those. We had a great time there..

Stayed: December 2014, travelled with friends
Thank Rakesh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2014 via mobile

We stayed two weekend nights and couldn't be more pleased with the hotel. If we go back to SMA we'll stay there again.

The hotel is less than a block from the main plaza - very conveniently located. The lobby / dining seating area is beautifully decorated. The front desk staff was always present and very helpful (Spanish only, evidently - not a problem for us). This hotel was great for us as a family stay - there were several other families there, as well as a number of couples without kids. It was pretty full given the long (local) holiday weekend.

Breakfast was fantastic - the five fixed price selections are ample and very tasty (there's also a traditional menu from which you can order). The hot chocolate is outstanding - the coffee is okay, but Starbuck's is only a half block away.

The only drawback is the lack of a proper bar (for those for whom this is important), but there is drink service until 11pm - and there are numerous drinking establishments within a short walk.

We're a family of five and stayed in room 18, a room with three double beds. It was roomy, clean, and comfortable. There is some Friday/Saturday night noise that filters through from the street as this room is at the front, but it could be avoided by requesting a room more towards the back. Be aware that the rooms open to the central courtyard and don't have windows to the outside - the "quaint" part of staying in a ~200 year old building.

Parking - there isn't any. An employee will valet your car, but address this while making your reservation. It takes ~20 mins for them to retrieve it - not an issue if you plan ahead. We parked ours upon arrival and didn't get it out again until we left.

I didn't see any other reviews more recent than 2010 - and didn't see any roaches, bedbugs, or other negative issues addresses from years ago.

The only thing keeping this from being a five-star review is a dispute we had with them regarding the number of breakfasts included with the room. In the end we reached an amicable compromise after speaking with the front desk, but be sure you clarify exactly what will be included in the rate.

Stayed: November 2014
Thank Swimfins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

If you like sleeping on box springs, this is the place for you. The worst "rest" I ever had in my life. Bed bugs; small roach in bathroom; cave-like rooms, although they are decorated cute. Bring ear plugs no matter where you stay. The staff is very nice, but very little English is spoken so be prepared. Breakfast was good. I wouldn't sleep in their bed again if George Clooney was in it.

  • Stayed: August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank verabanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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