We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com
US$826
View deal
Hotels.comUS$826
FindHotelUS$826
Orbitz.comUS$826
CheapTicketsUS$826
TripadvisorUS$826
Prestigia.com
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,992)
Filter reviews
1,993 results
Traveller rating
1,702
194
51
25
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,702
194
51
25
21
Show reviews that mention
All reviews monte cristo raul galeana personal concierge pueblo bonito private infinity pool sunset beach phase ii hot tub alfredo suite service shuttle driver private concierge quivira golf course dinner reservations three bedroom daily maid service concierge service
Selected filters
Filter
Updating list...
97 - 102 of 1,993 reviews
Reviewed 5 March 2021 via mobile

My first time coming to the resort and my mind was blown how beautiful this place is. It continues to “wow” me on how sweet and kind the people who work here. Roman our driver has been so informative, caring and sweet. My first time in Mexico was amazing and can’t wait to return again. Also enjoyed the pool inside the villa but also social areas. Covid-19 protocols are taken very seriously here and I felt super comfortable.

Date of stay: March 2021
Trip type: Travelled with friends
1  Thank Rozay91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Montecristo Estates Luxury Villas, responded to this reviewResponded 6 March 2021

Dear Rozay91,

Thank you very much for your kind review. We are happy to know you were satisfied with your stay with us at Montecristo Estates. We always strive to provide a relaxing and unique experience and we're glad that we met your expectations. We thank you for your kind comments regarding the service you received by the Montecristo team, they will surely appreciate your comments. We sincerely hope you return so we can ensure you have a wonderful stay with us.

Warm regards and best wishes,
Cyrillus Michel
General Manager
Montecristo Estates Luxury Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2021 via mobile

We just returned from 5 weeks at PB Montecristo. Our Concierge Gonzalo was superb. We had a medical emergency and he stayed with us the entire time at the hospital and made sure we got safely back to to our villa. He even went to the drug store for us. He did not get home that day until almost midnight.

Gonzalo also made sure there was a fence around the pool when the grandkids arrived and took care of all of our requests and reservations flawlessly.

I highly recommend him if you stay at the Montecristo villas.

Date of stay: February 2021
Trip type: Travelled with family
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Montecristo Estates Luxury Villas, responded to this reviewResponded 6 March 2021

Dear Steve S,

Thank you for sharing a fantastic review with the fellow TripAdvisor community. It was a pleasure hosting you and we are delighted to know enjoyed your stay and our attentive service and how it left a great impression on you. We are so happy to know you were able to unwind and relax at Montecristo Estates. We look forward to welcoming you back soon.

Kind regards,
Cyrillus Michel
General Manager
Montecristo Estates Luxury Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2021 via mobile

Ramon is a very personable and awesome guy! He remembered us after just one ride. Highly recommend finding him and getting a ride from him. The van was very clean as well which is very important in today’s world.

Date of stay: March 2021
Trip type: Travelled with family
Thank Micha1115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Montecristo Estates Luxury Villas, responded to this reviewResponded 6 March 2021

Dear hannahstowe23,

It is wonderful to know that you enjoyed the friendly service we offer. We really appreciate your kind words and we will make sure to pass on your amazing comments to the team, including Ramon. We thank you once again for your kindness and we look forward to welcoming you again in the near future.

Warmest regards,
Cyrillus Michel
General Manager
Montecristo Estates Luxury Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2021

In the age of Covid, PB has their act together. Already a top tier resort, they go all out with their protections, protocols, and signature friendly, professional staff, all working smoothly together to provide an elite experience and vacation. Well done everyone. Special thanks to our butler, Alfredo Olguin. He makes everything seamless and perfect.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank richardmO5707DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando García, General Manager at Montecristo Estates Luxury Villas, responded to this reviewResponded 6 March 2021

Dear Richard M,

Thank you very much for your kind words and high praises. We are delighted to know that your trip to Montecristo Estates was such a memorable one. We are also very happy to know how much you enjoyed the attentive service provided. Thank you again and we hope to welcome you back in the near future.

Warmest regards,
Cyrillus Michel
General Manager
Montecristo Estates Luxury Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2021

The Villa was a disappointment as it was very run down, furniture was worn, dishwasher was rusted out and the rack wheels melted, we had a lot of small ants, they put some material down but that did not help the ants. Bedding was old and ripped up. Attended the sales presentation and John Kyle was so arrogant, rude and condescending, we actually got up a left and asked to talk with a manager. Bleddy was the manager and he was very nice and understanding. All the other staff interactions were great. Hopefully they will update the Villa's esp given the cost and the annual maintenance fees, if not it will be hard to come back.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Management , General Manager at Montecristo Estates Luxury Villas, responded to this reviewResponded 6 days ago

Dear Lisa H,

While I regret that you encountered some disappointments, we thank you for taking the time to post your review about your recent stay at Montecristo. It is important to mention that would really like to take actions on the matters you mentioned on your review to remedy these situations since we are striving to provide the best service to each and every one of our guests. We apologize for any inconvenience that me may have caused you.

Kind regards.
Cyrillus Michel
General Manager
Montecristo Estates Luxury Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews