This is my 7th year and is great all the time. The activities are fun and amazing. There is so much to do every year. I like it here my favorite is Alejandro doing cards!! All staff is great Silvia, rod Arlin, thank you I hope yo see you all next year!

The property was well maintained, had a great location and the pool areas were terrific for relaxing. The ability to go between other resorts was a plus and the variety of food options was good.
The downside of this resort compared to other all-inclusive resorts was the overall quality of their food, their limited alcohol options(we couldn't order even Cadillac margaritas without an up charge - not true at other places) and the poor service levels especially during the lunch and afternoon times.
One manager even noticed we moved restaurants because of slow service but did nothing to enhance the service at the place we moved to. I don't think they train their waitstaff how to manage their tables and provide good service.
In addition, a resort that promotes so many amenities does nothing to educate you or share with you the options - no maps of property with restaurants, retail and spa/ workout areas highlighted. I have been to other similar places where they make you feel welcome.
The booking we bought even stated you are welcomed with a special cocktail upon your arrival (which we have experienced elsewhere) but nothing was ever presented.
Overall this is a good place for beach, pools and clean rooms but poor for food, service and beverages. We would not do the all inclusive again and actually would return to other resorts first before we return here.

My husband and I spent a week at Pueblo Bonito Sunset Beach and took the bus to Rose twice. One afternoon we had some good sushi and drinks at the beach bar. We had dinner at Fellini’s on the second occasion. I would not recommend doing that on a Friday night as the upscale ambiance of the restaurant is ruined by the raucous dance and music show below that pretty much drowns out the possibility of conversation.

However, we will be forever grateful to Carlos the Concierge who went the extra mile to return my husband’s wallet to him after we had moved up the road to San Jose. The wallet was missing for a week and had cash, credit cards, driver’s license, insurance cards, etc in it. It was found by a Good Samaritan who turned it into Carlos who found my husband’s email address buried on a business card. He emailed my husband and we made a trip back to Cabo where Carlos had the wallet and it’s contents completely intact. Carlos, thank you for going above and beyond.