We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stop Nickel & Diming Me to Death”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pueblo Bonito Sunset Beach Golf & Spa Resort
Ranked #23 of 71 Hotels in Cabo San Lucas
Reviewed 22 March 2011

Just returned from the P.B. Sunset Beach Resort and had a great time. What an amazing resort to stay out. The only draw back is that besides the point that everything at the resort is over-priced, they try to squeeze every nickel and dime out of you that they can.

Several issues that we had and took away from the resort experience was being told by the Resort Staff that you were not allowed to bring your own food and drinks (i.e. Beer) to the pool between the hours of 9-5. Nevermind the fact that they have their own store on site where you can purchase these items at an over-inflated price, now they don't want you to consume them at the pools during business hours. - It's all about making more money for the resort. Too bad, it didn't stop us from enjoying our purchases.

Secondly, we made reservations through the concierge for La Nao restaurant and was told that if we took our own bottle of wine that we would be charged a $15.00 (U.S.) Corkage fee. No problem, that was reasonable, however; after dinner and our bill came, the restaurant decided to charge us $32.00 for the corkage fee. After, talking with manager, we had it lowered to $17.00 (price of a glass of wine).

It's all the little issues that add up: No free wi-fi, pay per day for the fitness center, lack of beach chairs on beach, etc.. Would like to go back again, maybe it should have an all inclusive option. Nevertheless, we had a great time.

  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bombero60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (9,456)
Traveller rating
Traveller type
Time of year
Language
  • More languages

7,996 - 8,000 of 9,456 reviews

Reviewed 21 March 2011

We have been coming to this beautiful resort for many years. We purchased a timeshare prior to a hammer landing on the first nail. Although there are many things to enjoy at this resort, it's the little annoying things that you remember best.

The lack of beach chairs (I counted 13, not 10 as listed in a prior review) cannot be overlooked. We ran into the same problem last year and were promised that new chairs were on order. Well, one year later and we found ourselves running down to the beach with towel in hand to reserve a chair for the day. Hello??? This is a beach resort with many customers looking for chairs. How about hotel employees making a quick trip to Wal Mart or Costco to rectify the situation.

The internet connection used to be free in the public areas and some rooms hardwired. Now, I have been told that they have sub-contracted for wireless internet access and they charge approx $10 per day. I broke down and paid for a five day plan only to find the connection inconsistant and super slow. I found myself waking up at 4 AM to check email as this was the only time of the day that it seemed to work properly.

Finally, please review your bill prior to check-out. Each year we find mistake after mistake. In fact this year, I was handed the bill for some family that I did not know. I don't mind paying for my purchases, but in this economy, I cannot afford another family.

One word of praise to Olga at the Concierge Desk. She made multiple calls for us in an attempt to obtain a dinner reservation. She was great and I actually made a trip down to the desk to thank her in person. The rest of the lobby staff should take a lesson from Olga.

Althoug there are some small complaints, we have already made our reservations for next year. Hopefully, the beach chair and internet issues will be resolved.

  • Stayed: March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ksilver105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2011

We were going to Sunset Beach for several years and than started going other places.
We are returning to Sunset Beach this June and we can`t wait. We love this place. We have a Presidential Suite over looking the ocean and we just love it. The place is always clean and the staff is always very helpful. The only problem we ever have is checking in, They never seem to get that right and we are always have to have some type of discussion with the management before it all gets taken care of. I don`t look forward to that after a long flight from New York. We always feel safe here and we love the fact that you can use the services in their other three hotels. Great place to vacation with family and friends. So go to Cabo, Stay at Pueblo Bonito Sunset Beach and have a great time.
( Just beware of the timeshare salesman. If you don`t want to purchase a timeshare just be up front and tell them, Don`t waste their time and they won`t waste yours)
John & Barbara G.
Huntington,New York

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank jjgangone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2011

We are owners at Sunset; this was our 4th year. It has always been beautiful and well run but this year they really stepped it up with immaculate housekeeping services and have fixed the uncomfortable mattress situation. Check in was friendly and easy and every other staff member we encountered was marvelous. Special thanks to Omar at pool by bldg. 26. Fabiola an exquisite waitress at La Frida and an extreme shout out to Hector the Sommlier at La Frida. He gets it right every time. Just finished our vacation but looking forward to next year already. Thank you Mr. Dodge for running such a beautiful resort!

  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank josiewales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

I am BAFFLED by the negative reviews I saw here. The ONLY rubs I could find are 1) that one cannot swim in the ocean and 2) the Room Service and Carry Out from the Bistro are not so hot.. Knowing that in advance, be prepared for very high quality accomodations, friendly staff, great restaurants (Three on site) to dine at, six or seven beautiful pools (Heated), a great mini-grocery and beatiful views (It was really cool to watch the whales blowing up puffs of water off the beach). While I did not sample the Spa, my wife said it was the NICEST she's been to (This includes the Grove Park Inn, which was my favorite).

  • Stayed: February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank f0urf0rfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cabo San Lucas hotels
5.4 km away
Villa del Arco Beach Resort & Spa Cabo San Lucas
5.0 km away
The Ridge at Playa Grande
The Ridge at Playa Grande
#28 of 71 in Cabo San Lucas
456 reviews
3.2 km away
Pueblo Bonito Pacifica Golf & Spa Resort
Show Prices
Show Prices
Show Prices
5.0 km away
Pueblo Bonito Los Cabos
Pueblo Bonito Los Cabos
#11 of 71 in Cabo San Lucas
3,074 reviews
5.0 km away
Pueblo Bonito Rose
Pueblo Bonito Rose
#17 of 71 in Cabo San Lucas
4,283 reviews
11.9 km away
Sheraton Grand Los Cabos Hacienda del Mar
Show Prices
Show Prices
Show Prices

Been to Pueblo Bonito Sunset Beach Golf & Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pueblo Bonito Sunset Beach Golf & Spa Resort

Address: Predio Paraiso Escondido, Cabo San Lucas 2345, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Cabo San Lucas
#17 Romantic Hotel in Cabo San Lucas
#18 Business Hotel in Cabo San Lucas
#19 On the Beach Hotel in Cabo San Lucas
#19 Luxury Hotel in Cabo San Lucas
Price Range: RM1,108 - RM3,471 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pueblo Bonito Sunset Beach Golf & Spa Resort 4.5*
Number of rooms: 127
Official Description (provided by the hotel):
Situated on the western side of the tip of Baja, overlooking the Pacific. The resort's 50-acre site and expansive private beach provides guests with a uniquely tranquil and secluded setting. As you pass through its gates and gaze upon the endless stretch of pristine coastline, you will know that something special lies ahead. Bathed in light from sunrise to sunset, this refuge of luxury is the ultimate destination for romance and seclusion. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda and Booking.com so you can book your Pueblo Bonito Sunset Beach Golf & Spa Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Resort
Pueblo Bonito Cabo
Pueblo Bonito Sunset Beach Golf & Spa Resort Cabo San Lucas, Los Cabos, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing