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Reviewed 11 December 2017 via mobile

Very nice resort. This was our 3rd time to Cabo. Not to take away from the other resorts but this was our best stay. We liked it so much, we are planning our 20th Anniversary here for June 2018. Spoke with the director Nicki and she was so nice and professional.

Entertainment Staff : Fernando, Ely,”so sexy”lol ,Mauricio, Norma, Linda, Franco.

Steak house, very good. The stairs help me get my cardio in.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank txsugar08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WebRelations_SF, Director General at Sandos Finisterra, responded to this reviewResponded 13 December 2017

Dear Richard L.

It was a pleasure to serve you and we are glad to read that you enjoyed this trip to Cabo.

We want to thank you for choosing us and for planning your anniversary with us. Please, send us the exact date and we could prepare something special for you.

We will be hoping for your return next year , so you can enjoy our services again.

Sincerely,
Nicki Van den Auwelant
General Manager | Sandos Finisterra Los Cabos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

Stayed for Long weekend Dec 2107. My 1st time to Cado, Wife’s 3rd time. I found this hotel on the internet. I was searching all Cabo area All Inclusive properties .My son stayed last year at a very nice All Inclusive Hotel 15-20 minutes from the Cabo Marina. He said it was very nice but the Buffet was a very long walk and that next time he would look for something closer to town to ease that hassel. So I searched and Sandos Finisterra sort of jumped out. I read about the Stones staying there in 1983. It Seemed to be a very old well maintained Classic property that was Very Unique , built in 1968. I was so right. What a Beautiful property but not with the Vegas modern Flashy decor. It felt very right. The Staff is the reason. You have read it and heard it before, You are like family. We’ll you are at Sandos Finisterra.
Right off the Airport was a very nice surprise. Beautiful and clean, Friendly people everywhere. Nice MayaLand shuttle that turned out to be a private 40 minute auto ride. Welcome at the Hotel was nice glass of Champagne brought to us by Estella. After check in, we sat down with her and spent some nice time looking over the Property via maps and presentations of what all was in our package. Our Room was just as advertised . Beautiful Ocean and pool views and all we would need in a room as to comfort. Irving took great care of us and got our TV up and going, later bringing us our room service order. The Food , other than room service, was tops. Breakfast Buffet every AM was very good at Don Diego’s. Omelets and fresh eggs on the grill were the best. There are you tube videos of Don Diegos that I watched before our trip, so it was fun enjoying the food in real time and eating it. Pool service is a 10+.Edgar must walk miles every day. The Agave is fun. Tacos and fun food during the day and then a Steak House at night. Diego , Ray, and Richardo became our best buds during the day. At night Pedro gave us 1st class dinner service as well as amazing Filet so tender. Our other favorite Dinner was at Emiliano’s Osteria,The food here is enough just to go back to the hotel for. The Lamb Osso Buco is the best we ever have had. Miguel Angel and our waiter Alberto took great care of us. They sang Happy Birthday pretty darn good as well to me. I also have to mention Francisco in the Lobby Bar. One of the nicest guys ever.I have to also give the pool Pizza bar raves.Really good personal size with some of the best crusts ever! We caught a few shows. Michael Jackson is one not to miss as well as the Rock in Roll Band, Amazing talent. The Cup Cake is cute but it seemed very under utilized. Great treats, coffee, and a View!. We walked to town twice which is very easy via the Marina. You just have to say no thanks like 20 times at least to the fishing and tour boat guys.We loved the Hotel and I would return. So many guests we met have been coming back , some for 14-17 years. We had planned to maybe change rooms after we got to the hotel. Stay a couple in our Ocean View and then move to a Casita with the Marina view. After being there with a great 7th floor room with direct bridge walkway to the city side, we decided just to keep our great views. Tip: Request a mid-central building hotel room, ocean facing room as close to the 7th floor as you can.Ours looked right down on the 3 pools. Expedia really hits the Property hard: Ratings do change often but as I write this today #25 of 71 Hotels traveler ranking and 48 of 71 Best Value.Value’s can really change with the given day and month vs. the competition I don’t think All Inclusive’ s should be lumped in with ALL the other hotels. With just Inclusive’s it ranks 8th of 14 in Cabo area.

Room tip: BRIDGE IS ON THE 7th FLOOR SO AS CLOSE TO IT AND the elevators as you can is you are in Ocean view rooms
Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank FastEddie63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WebRelations_SF, Director General at Sandos Finisterra, responded to this reviewResponded 13 December 2017

Dear Edd V

We are really happy to read such a nice and detailed review. It is great to read that you spend a wonderful time with us and that you enjoyed the different spaces that we have.

Also, we are glad to read that you remember the name of some our co-workers, we will let them know that you were satisfied with their services.

Thank you for evaluating our services and we hope you could give us the opportunity to serve you again in the near future.

Sincerely.
Nicki Van den Auwelant
General Manager | Sandos Finisterra Los Cabos



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Reviewed 8 December 2017

With almost 30 years of staying at the Finisterra (started at 25), I am still not tired of staying, and always look forward to coming back. There have been many changes since Sandos took over the hotel, but they are all for the good. Many employees have been there for years, and I enjoy being with them, because they are a second family.

We did a trip over Thanksgiving with my family, and finally found a time to get our mom and dad to come down with the kids. They loved it, and would go back tomorrow.

My sister and I are both Royal Elite members with Sandos. The extra perks and service make the stay even more fun and relaxing. Special thanks to Norma, and Joel at the pool for always being there with a smile and great service. Thank you to our butler Bernie for everything, including driving to a store to pick up zip lock bags for the fish we caught. Thanks to Ismael bartender at the Royal Elite pool for a great time, great local knowledge and fantastic drinks. Martin a waiter at Don Diego was fantastic with a lot of energy, and will go far in the business.

The rooms were great, and we love the marina view as much as the ocean view.

It was a quick trip of 5 days, but fantastic and looking forward to next year.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank VanceF28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WebRelations_SF, Director General at Sandos Finisterra, responded to this reviewResponded 9 December 2017

Dear Vance F:

it is great to know that you have visited us for many years. We want to thank your loyalty. It is an honor to be considered your second family.

We really appreciate that mentioned part of our staff and to hear that they give you the best service.


We hope to receive you soon and provide you the best accommodation in your next visit to Cabo.

Sincerely,
Nicki Van den Auwelant
General Manager | Sandos Finisterra Los Cabos




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Reviewed 6 December 2017

The Adult pool with the swim-up bar is heated and amazing, we had this view, must do the White Party,
we were there for 7 days, only problem was Don Diego Buffet is lukewarm to cold, but in the morning if you request an omelet it's great!, views from everywhere are fabulous, and there is always something happening
can't wait to go back!

Date of stay: November 2017
Thank Laurie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WebRelations_SF, Gerente at Sandos Finisterra, responded to this reviewResponded 8 December 2017

Dear Laurie H:

We really want to thank you very much for leaving this opinion about your recent accommodation and experience at our resort.

Also, we want to thank you your feedback regarding our food at Don Diego, this kind of comments give us the opportunity to continue improving our services and their quality. We really appreciate it.

On the other hand, we are glad that you enjoyed our omelet and pool bar.

We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Kind regards,
Nicki Van den Auwelant
General Manager | Sandos Finisterra Los Cabos

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Reviewed 6 December 2017

The employees really care and work hard to make your stay enjoyable at Sandos!!! Always impressive to see The general manager onsite everyday too.
Thanks to all the great staff that assisted us doing a medical emergency and took great care of us during our vacation.

Room tip: Either ocean view or marina view. All good depending on your preference.
Date of stay: November 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Neva H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WebRelations_SF, Director General at Sandos Finisterra, responded to this reviewResponded 6 December 2017

Dear Neva H:


We are grateful that you took the time to write this kind review. We really feel proud that our staff provided you the best service. Our guests are the most important for us.

We will be hoping for your return soon, so you can enjoy our services again.

Sincerely,
Nicki Van den Auwelant
General Manager | Sandos Finisterra Los Cabos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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