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Reviews (421)
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All reviewscooking classfor saleboutique hotelmolesupply of bottled waterantique furnishingsold buildinga wonderful place to staybeautiful hotelone of a kindquiet at nightquiet streetmexico cityroom rateloved this hotellocation is greatvisiting puebla
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Reviewed 17 January 2018

We arrived with high hopes for this hotel as it appeared quirky and interesting. Unfortunately it was but not in a good way. The good points are the reception staff were helpful and the location is great. The problems are all problems that have been raised in prior reviews and therefore are clearly known. Our room was like a cave. There was little natural light. This could have been made less pronounced if the lights had been turned on when we were shown to our room. There was a bad smell of sewerage coming from the bathroom. The door to the bathroom was miniscule and one of the funniest photos of our holidays is my husband trying to squeeze through. There was no hot water in the morning. Reception advised it takes ten minutes to come through. it would have been good to be told this when we checked in. After a further 20 minutes we rang again. We were advised they would check the system. After another 15 minutes we just used the cold water. Eventually it did warm up. The keys to the doors are huge old fashioned keys. We are used to this as we have a heritage house. My husband who is very handy had trouble working the key. Less applied people would need help. The eating area was bright but a bit industrial. The margaritas were great but the food was average. When we arrived there was a large group in for lunch and our room smelled of kitchen smells (fat) and we could hear all the conversation below.

Room Tip: If possible get a room that doesn't open immediately onto the restaurant and one that has a window
  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JacarandaKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leobardo E, Manager at Meson Sacristia De La Compania, responded to this reviewResponded 18 January 2018

Thank you very much for taking the time to write this review. It is importante for all of our guests to reach all the information about our service even when the experience was not the best. I just want to clarify that our hotel is not a conventional one. The people who visit us, know that we are established in a XVIII century house (with all the inconveniences about to adapt installations in this kind of buildings) and our original business was an antique's gallery. The door in the bathroom that you consider very small, is a XVII century door from the first jail in Puebla and the uncomfortable key for your room is also part of our concept. We apologize if these kind of things are not the most practical but it is exactly what give us a different value from all other hotels and we understand it. Thank you again for your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We ate at the restaurant inside the hotel.Nice atmosphere and attentive staff. We tried the Mole Poblano in pork and the Sacrista special with chicken. Both dishes were tasty. The flavors of the sacrista dish was unique. The Mole was very rich and neither dish was overly spiced. It cost about $30 which included 2 beers.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

Everything about the Meson Sacristía is special: the beautiful sixteenth-century building, the antique-furnished rooms, the wonderfully friendly and helpful staff. The restaurant is also lovely, serving beautiful local specialties in a romantic setting. I visited for dinner eleven years ago, and never forgot the delicious mole Poblana or the lovely atmosphere of this one-of-a-kind place. What a pleasure to return as a staying guest. No one who comes to Puebla should miss it. (And no one should miss wonderful Puebla.)

Room Tip: All the rooms are set around a quiet courtyard, so I think it's impossible to go wrong.
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank wfurman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

The extra effort of a staff member can really make a hotel stay so much more pleasurable. Gracias a Andres!!! Andres really went out of his way to help us and we want to congratulate Meson Sacristia for having such a wonderful employee.
This is my second stay at this hotel and I recommend it highly. Perfect location. Fabulous antique furnishings. Terrific staff.

Muchas gracias por el apoyo de Andres. Felicidades por tener empleado tan bueno.

Room Tip: NOTE: There are two Meson Sacristia hotels. THIS ONE is unquestionably the better choice.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank msalexg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017

This beautiful B&B boutique hotel/restaurant is in the heart of Historic Puebla. It just doesn't get any better. Quiet at night, beautifully appointed rooms, great food and a wonderful ambience! We were there for a couple of days of museum hopping and shopping and this was the perfect hotel for us!

Room Tip: Look at photos of the rooms but they're all great.
  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank carolhopkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Compania- M, Director de Relaciones Públicas at Meson Sacristia De La Compania, responded to this reviewResponded 21 July 2017

Dear guest,

We are grateful for your recent stay to Mesones Sacristia.
We are happy on having known that all our attentions and services fulfilled your expectations to enjoy a wonderful stay.
We feel taken pleasure on having listened to your nice comments on the service that received, our delicious culinary offer and our wonderful cultural environment.
We wait offer to us the pleasure of serving again in a nearby future.

Receive a cordial greeting.
Guadalupe Cuapantecatl Mota
Director of Public Relations.

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