We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Modern clean hotel in the historic district”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
NH Puebla Centro Historico
Ranked #11 of 100 Hotels in Puebla
Reviewed 14 July 2017

We took the bus into Puebla from MEX city airport and managed to walk in from the Puebla bus station to the hotel in 15 minutes. I won't repeat other reviews but the legendary NH breakfast here was great and we didn't get bored with it after 3 days. Check in was easy and the room was clean and well equipped. Consistent with other NH hotels it was a low allergen environment with no carpet and a clean wood floor.

Shower pressure as a whole in Mexico isn't great and on par with the 1970s UK plumbing but apart from that the bathroom was well equipped (no bidet though) and clean. (No mould etc).

The room and bed smelt fresh with no odours and we had no issues.

My only bug bear was the AC which unlike the NH and MEX airport continued to whir through the night even through the temperature had been reached.

Overall good service but the only concern I had was with the concierge which to give the benefit of the doubt may have been a misunderstanding. Around 930am I inquired about tours to Africam- a nearby Safari Park (yes in Mexico and a good one). The concierge advised that one could be arranged for 10am and that and English speaking driver in a large vehicle would arrive shortly. When he did arrive he could not speak English and the vehicle was a small unbranded compact car that looked a like a private vehicle. I had my doubts about whether this was an "official" tour company and politely declined. We then walked across to the tourist office ( 7 minutes walk to the Zocola) and managed to get onto an official sightseeing tour that left at 11am for exactly the same price the concierge offered.

My advice would be to only buy tours through the Tourist office ensuring that they are bona-fide tour companies and not some hotel staff's mate.

Apart from that slight hiccup NH lived up to its usual high standards.

One tip if you are going to Oaxaca by bus. The website will not accept non Mexico credit cards but a small kiosk inside a mall called Plaza Dorada accepts all overseas credit cards including AmEx. It is 7 minute bus ride from the centre of the town. Just ask the Tourist office and they will help.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank cuddlicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,038)
There are newer reviews for NH Puebla Centro Historico
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

4 - 8 of 1,038 reviews

Reviewed 9 July 2017 via mobile

Great service, delicious breakfast. Walking distance to the Cathedral, the library and the Rosario Chapel (must see!)
Kids enjoyed the ample rooms...convenient parking, great place to arrive in a family trip...


Stayed: July 2017, travelled with family
Thank ARaich1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this reviewResponded 13 July 2017

Dear Araich1234!!

It´s a pleasure to greet you and also thank you for take your time and share your comments because this feedback, helps us for detect our areas of opportunity for increase our improvements.
We appreciate that you have had a memorable experience with us.
We hope your soon return to your home in Puebla.
Have an excellent day

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

This is a very clean and modern hotel at the beginning of the historical centre. More like a business hotel but we enjoyed our 2 night stay as rooms are very clean with large king size bed, clean bathroom. Breakfast was also very good and we could easily walk to the centre of town and main restaurant area.

Stayed: June 2017, travelled as a couple
1  Thank Frank L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this reviewResponded 28 June 2017

Dear Mr. Frank L!!!

It´s a pleasure to great you and thank you for taking the time to share your opinion about your recent stay at our hotel.
Our goal is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest.
We appreciate the opportunity we had to attend you and will be glad to welcome you back in the near future.

Best Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2017

I stayed five days in this hotel and I liked it's cleanliness, location and staff. I also enjoyed breakfast because it has many healthy options. I will definitely stay in this NH Hotel on my next visit to the beautiful city of Puebla.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank franciscoherrerajr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this reviewResponded 13 June 2017

Dear Franciscoherrerajr!!!

It´s a pleasure to great you and thank you for taking the time to share your opinion about your recent stay at our hotel.
Our goal is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest.
We hope that you can coming back so soon with us, it will be greatfull to attend you again

Best Regards!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017 via mobile

We chose this Hotel mainly due to its proximity to City Center. Though the rooms are small it serves the purpose for a small visit.

What is outstanding with this Hotel is its breakfast spread. Absolutely lavish....

Stayed: June 2017, travelled on business
Thank muthamanish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alejandro Silv... B, Director General at NH Puebla Centro Historico, responded to this reviewResponded 7 June 2017

Dear Mr Muthamanish!!

We send you a cordial greeting!!! Thank you for sharing your comments about your experience at our hotel.
It was amazing to attend you in this stay and also we are grateful that your stay was comfortable and that you felt like at home.
We hope you return soon to this hotel which is your home in Puebla.
Excellent day !!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puebla hotels
0.4 km away
Quinta Real Puebla
Quinta Real Puebla
#25 of 100 in Puebla
337 reviews
3.5 km away
LQ Hotel by La Quinta Puebla Palmas Angelopolis
2.6 km away
Holiday Inn Puebla La Noria
Show Prices
Show Prices
Show Prices
1.5 km away
Casona Maria
Casona Maria
#5 of 100 in Puebla
186 reviews
8.0 km away
City Express Puebla FINSA
0.6 km away
EL Sueno Hotel & Spa
EL Sueno Hotel & Spa
#18 of 100 in Puebla
298 reviews
Show Prices
Show Prices
Show Prices

Been to NH Puebla Centro Historico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Puebla Centro Historico

Address: Calle 5 sur Centro Historico 105 | Downtown, Puebla 72000, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Puebla
#6 Romantic Hotel in Puebla
#6 Best Value Hotel in Puebla
#6 Family Hotel in Puebla
Price Range: RM222 - RM390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Puebla Centro Historico 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of the historic distric of Puebla and considered World Heritage by UNESCO, just two blocks from the Cathedral, Zocalo, Congress and the Government Palace. Just a few blocks from the main traditional tourist attractions, such as El Barrio del Artista, El Callejon de los Sapos, La Calle de los Dulces where the famous Convento de Santa Clara is, museums and typical restaurants where you can find the traditional cusine of Puebla. With fast and easy access to the most important venues for Conferences and Conventions of the city and near the industrial areas where our guests can return to the hotel to rest and enjoy the warm of the most traditional area of Puebla. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Hotels.com, Expedia and HotelQuickly so you can book your NH Puebla Centro Historico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing