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Nikita G

DaGoodlife

Review of West Bay Club
5.0 of 5 bubblesReviewed 7 Sept 2024
So relaxing and spacious. My kids enjoyed their own room with the bathroom. Customer service was the best. Definitely would recommend and stay here again. Beach and pool were relaxing. Housekeeping kept our suite refreshed. Staff all around was great.
Date of stay: September 2024
Room Tip: This resort is very quiet. Very family oriented.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,698)
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Traveller rating
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Reviewed 3 September 2024

I stayed at West Bay Club for my birthday trip. I had no exceptions but I knew I chose a nice property. Well from the greeting to departure was superb. Special recognition goes out to the front desk staff especially Roshana. The kitchen staff for breakfast, the beach staff, housekeepers. My room was immaculate. The daily turn down service was a nice touch. The grounds were well kept. I was surprised that my room had a bottle of champagne and fruits for my birthday arrival. I will be back and it’s highly recommended.

Room tip: The property is small and intimate.
Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stampngot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 August 2024 via mobile

Had the best experience at West Bay Club! Everyone was so amazing from the front desk, the chefs, the waitstaff , the housekeeping and even the managers were kind, caring, great customer service orientated! West Bay has a warm welcoming home feeling. The food was also delicious !!! Room was clean, pool was clean and the beach staff beyond amazing! Will definitely be returning!

Date of stay: August 2024
Trip type: Travelled with family
Thank jess4687
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2024

My boyfriend & I stayed here over thanksgiving in 2023 and had the BEST time. The hotel was beautiful with direct access to the beach, where you can rent complimentary kayaks and water toys. The room was suite style, had a comfy bed, and was very clean. The hotel location was great, you are within walking distance to the marine room and Indigo - both great restaurants. The best part though, was the staff. They were the nicest and most friendly group of people. Giovanne and Roshana, especially, were always smiling and able to help us with logistics and evenings out. By the end of our stay, we felt like longtime friends. Definitely would go back and would highly recommend it to family and friends. Thanks for a great vacation!

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lindsey W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 August 2024

Great time at the West Bay Club for a quick four night trip. We got the basic king studio room - nothing fancy as we figured we weren't going to be in it much anyway. The hotel was very nice and on a beautiful beach. We were very warmly greeted, shown the property which is small but tasteful. There is free breakfast every morning with eggs, pancakes, bacon, sausage, oatmeal, potatoes and veggies, and made to order omelets, cereal, etc. Very nice to have onsite and eat right by the pool.

The rooms were comfortable, plenty of space and with your own fridge and microwave. We had a king bed, the air conditioning worked WONDERFULLY, and everything was great in the room. They brought bottled water around for the mini fridge every night which was lovely.

The pool is small but plenty of space and chairs for everyone at the resort with service from the bar if you'd like. We also went out to the beach which was huge, with very soft sand, no seaweed at all and very nice. We were given chairs that the attendant set up with towels right away, and really enjoyed the atmosphere. There is complimentary scuba equipment, and if you walk to the east a few hundred yards in front of the "Somewhere Bar" there is an amazing reef to snorkel with a ton of beautiful fish. Huge fish, great snorkeling and to think its just right down the beach. It was a really pleasant surprise.

We rented a car since we were planning a lot of dinners away from the resort - there was free parking on site which made it very easy. The concierge gave us a great local beach to go visit on the other side of the island which was one of our highlights.

Really enjoyed staying here, especially since the rate was almost half of every other beachfront property I looked into. Would gladly stay here again. Centrally located to everything north and south and only about 14 minutes from the airport.

Absolutely great trip, and really enjoyed the local dinning recommendations on the website (Sui-Ren was our favorite).

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Charlie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at West Bay Club, responded to this reviewResponded 6 August 2024

Thank you so much for taking the time to share your detailed and thoughtful review of your recent stay at the West Bay Club. We are delighted to hear that you had a fantastic four-night trip and enjoyed every aspect of your stay.

It’s wonderful to know that you found our property to be beautiful and tastefully designed, and that you enjoyed the warm welcome from our team and the complimentary breakfast by the pool.

We appreciate your kind words about the value and location of our property. We strive to offer a memorable and enjoyable experience for our guests. Thank you once again for your feedback, and we look forward to welcoming you back to the West Bay Club in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2024 via mobile

My 9 year old son and I stayed for 4 nights and loved every second. The property is beautiful and immaculate, but the friendliness and helpfulness of the entire staff put it over the top. The amenities were as expected or better. Lunch and dinner at Two West were really good, and the in room dining had a decent selection as well. Although hours for dining were limited so there were times no dining was available. The beach and pool chairs were comfortable and always had clean towels. Robert and the other staff attending the chairs offered above and beyond service which was amazing and made us feel like family. We also enjoyed sailing over to smiths reed to snorkel on the Hobie Cat with Von. Next time we will take advantage of the paddle boards offered as well. We can’t wait to be back to stay.

Room tip: Just be mindful of the dining hours, especially if traveling with children so you can plan for meals and snacks accordingly.
Date of stay: July 2024
Trip type: Travelled with family
Thank Koalafornia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Audrey Gonzalez, Marketing at West Bay Club, responded to this reviewResponded 6 August 2024

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you and your son had a fantastic four-night stay and loved every second of it.

We take great pride in maintaining a beautiful and immaculate property, but it’s truly our team that make a lasting impression. It’s delightful to know that our staff went above and beyond to make your stay special, especially Robert and the team at the beach and pool.

We’re glad you enjoyed your dining experiences at Two West and found our in-room dining selection satisfactory. Your feedback about the limited dining hours is appreciated, and we will look into how we can offer more flexible options for our guests in the future.

It’s wonderful to hear that you took advantage of the amenities, including the Hobie Cat sailing to Smith’s Reef with Von. We’re glad you enjoyed the snorkeling experience and hope you’ll get to try the paddleboards on your next visit.

Thank you again for your kind words and for choosing to stay with us. We can’t wait to welcome you and your son back for another memorable stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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