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“Barcelo is a reliable chain hotel with good location on the beach”
Review of Barcelo Ixtapa

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Barcelo Ixtapa
Ranked #3 of 22 Hotels in Ixtapa
Reviewed 21 February 2012

This is our second time at Barcelo resort, the first time at this location on Ixtapa Beach. The location is beautiful and from our balcony we had a wonderful view of the beach and the rocky islands just off the coast.

The good:

Service staff was wonderful and very friendly. Enough spoke English that there was never a problem.

The food was very healthful -- not much fried or oily stuff. The buffets were nicely presented and the food was always hot and fresh. This is an all-inclusive resort, so food was included as well as beer and wine. The house beer on tap was very good and the red wine was quite drinkable. We especially enjoyed the soft serve ice cream machine that operated from 1 PM to 5PM. It provided a lovely little mid-afternoon snack. Twice during our stay we ate at the upscale Don Quixote restaurant. It was really, really good.

The beach is lovely, long, wide, clean and the water was warm (February). I understand there is quite an undercurrent here so fair warning to all swimmers who are not very strong. The hotel has about three pools and these were all very nice and clean.

The hotel is located about 25 minutes from the airport and it is an easy taxi ride. The town seemed very safe and we had no problems. The airport is very clean and comfortable.

This hotel is a family hotel, and most of the tourists were Canadians with some Americans. One weekend we were there was a Mexican national holiday forming a three-day weekend and at that time the hotel was mostly Mexicans from Mexico City. But foremost, this is a family resort. Not a good place for the party-going set.

The not-so-good:

The rooms were sufficiently large, but dated. We paid a little extra to get the view of the ocean and it was worth it. The bathroom especially needed some updating. However, everything functioned in the bathroom and the hot water in the shower/tub was strong and plentiful. The A/C in the room did not function well which is why I give this four instead of five stars. The room was either too cold or too hot; but we managed somehow!

We had a lovely time and would not hesitate to return. In fact, we are planning on bringing our grandkids in two years. There was a children's pool and the place seems well suited for children.

Room Tip: Be sure to get the ocean view room. It is so lovely, it is worth the extra money.
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  • Stayed: February 2012, travelled as a couple
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5  Thank Ortlinde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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484 - 488 of 2,836 reviews

Reviewed 20 February 2012

I admit, this was my first "all inclusive" but I'll never do one again. Food is always mediocre, long lines to get a drink at the pool. Slow service. There is no "bar" other than the pool bar at this hotel. To have a pre-dinner drink you have to sit in the lounge area and pray that someone comes to wait on you - it doesn't happen. If it does, you better tip good the first time around or you'll never get a second drink. They have ONE cocktail waitress for 20 or more tables. If they do finally come around you have to wait about 10-15 minutes for your drinks to arrive as they put in everyones order and then bring them all out on large trays. We wanted a night cap after dinner one night and sat at the table from 10:00 until 10:25 and never were we approached by a cocktail waitress. Much faster to go into the dance club and get a drink than to wait to be served outside. Also note that there are different levels or rooms. We were on the 3rd floor and it was very noisy from both the pool music and the clanking of dishes on the lobby floor as they set up for breakfast, lunch and dinner buffets. We were in room 334 and our view was blocked by palm tree and the noise coming up through the atrium and the stacking of plates was horrendous (especially at 5 a.m.). My friends had rooms that were higher up like floor 10 and 11 and they had much nicer mattresses and sheets and extras in their room that we didnt. The refridgerator in most rooms are not cold at all. No way to adjust it either. The Don Q restaurant was good but forget it if you don't have a reservation - they won't take you even if they are not full.
The cleanliness of the pool area was not great. The first day I arrived (sun), I discovered feces on the pool deck - probably came out of a diaper as there were lots of hispanic toddlers running around without proper swim attire on. Drinks from the pool bar were just okay. Nice to be free but beer was warm and the pina coladas came out of a spigot. They were always watery instead of icy. Oh and if you're a wine drinker as I am - you may as well forget about it - their wine was complete swill. Not even drinkable in my book.

Was just an okay place - location was good right across from the flea markets and shops. Marina area was dead this year - nothing going on and overpriced. Next time I will stay in Zihuat.

Room Tip: get a room on the higher levels or at least about level 5. Rooms on 3rd floor were very noisy from...
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  • Stayed: February 2012, travelled with friends
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2  Thank tfminn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2012

Nice beachfront property, definitely older, but still quite nice. Older crowd with few children, plenty of pool and beach front loungers. The food is okay, but we did eat out a few evenings for better fare (Los Morales is delicious and very reasonably priced). We heard people rave about seafood dishes, but we don't eat shellfish so I can't knowledgeably comment. My husband said the wines were quite nice. The beds and pillows are really comfortable, linens very clean and giant bath towels are great, we used the robes too, which were heavy with quality. Pay the extra for oceanview, it's a beautiful bay dotted with several rugged islands. If it's low season, do the upgrade on site and go to the 'premium' level. You get higher rooms (flrs 10-12), wi-fi, late check-out, and the VIP lounge with premium imported liquor. These rooms also have high end flat screen TV and DVD players. There's a selection of movies to borrow in the lounge. Watch out in the shower, while there is plenty of hot water, it does like to change temperature from icy to scalding and back throughout the whole experience. Toiletries provided even include a sewing kit, q-tips, mouthwash, razor and foamy!! Haven't seen that, even in a 5-star, in a while.
Shows are loud!!! Unbearably loud, and although the female singer is good, it's repetitive and not for kids. We watched a movie in our room each night. The property is clean as are the pools. We found the resort staff very friendly and had a very nice, relaxing vacation. We weren't once approached for timeshare even on our daily long walks on the beach. 3p.m. is feeding time for the alligators that live in the river that runs through the golf course. Walk almost to the south end of the beach and cut through to the golf course by the blue sun huts, the path to the right and the bridge will give you a safe view. The restaurant to the west feeds them raw chicken...it's quite a sight. Baby turtles are released from their hatchery on the beach in front of the hotel, each evening at 6, if they're ready. Ask in the VIP lounge, if there are any that day. It's a seasonal event so don't rely on it.
My 9 and 12yr old children really enjoyed themselves here as they really just want a decently warm pool and edible food. Even Mamma swam daily. And if 'Mamma ain't happy, ain't nobody happy'. Mamma's happy :-)

Room Tip: Gardenview rooms are directly above the shows which are ridiculously loud but over by 10:30 usually...
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  • Stayed: February 2012, travelled with family
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5  Thank lddisme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

We just returned from a week of fun. The Barcelo is a great value for your $. The pool is perfect with a swimup bar staffed with fun bartenders/staff. The beach is steps away to powder sand, perfect, and loved the beach messages just steps away (only $25/hr). The food was as expected at an all inclusive, not too flavorful, but good. However, we had did not like the steak, very fatty, even at Sunsets and Don Quijte. Sanca was a fun place to dance and end the evenings. Carlos at the adventures desk was very helpful with Deep Sea Fishing (a must) and other tours. They could use better music at the pool though :) A tip: you need to get up EARLY (6:15-6:30) to reserve prime lounge chairs poolside. Place your towel on back of chair and then go back to bed!

Room Tip: The higher up the better views
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  • Stayed: February 2012, travelled with friends
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4  Thank MissTwinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

First of all, if you are worried about going to Mexico you will likely be fine unless you do something foolish like get drunk and wander around by yourself at night. Help this country and it's people by visiting and tipping!
Hotel is very clean, check in and out is seamless, beach is perfect (smooth sand and very long- like 2-3 miles), breakfast and lunch is great- some suppers could be better. We ate at the sunset a la carte twice and it was excellent both times. Other guests told us the Don Quixote was slow. The inside buffet for supper is not the greatest.
Staff is very happy and hard working. They will do anything they can if you ask them. As an example of the class of people they have working there, I left our safe wide open one day and everything was there when we got back that night.
There is an Oxxo across the street (mini mart), and a host of places within easy walk of the hotel. The hotel does charge for Internet (which is pretty bush league), but if you walk along the main street there are a couple of Wi Fi places that you can use for buying a tea or coffee. Walk down the street on the other side from the hotels to just before the street curves and you will see both places (past the InterContinental).
If you need to phone home, buy a Ladatel card at the Oxxo and use the payphone in the lobby of the hotel.
We got pesos from our local CAA office, or you can use the bank machine at the bank across the street.
Great place, unfortunately some loud drunk people making pigs of themselves, but you can avoid them if you want. Try the quiet pool to the left of the pool bar as you look at the ocean.
This was our second visit in three years and we would return. We only paid $1200 each and we got great value for that money. We tipped about 20 pesos for every meal, the maid, and for some drinks.
You will see some army guys wandering around with automatic weapons, but this is a show of force and is meant to protect us tourists. I hope this country can get this drug situation under control and keep working it's way up the ladder. Beautiful country and people.

  • Stayed: February 2012, travelled with family
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7  Thank frzntundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barcelo Ixtapa

Address: Boulevard Ixtapa, s/n, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Hotel Barcelo Ixtapa Beach Resort)
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#3 Spa Hotel in Ixtapa
#3 Top resorts Hotel in Ixtapa
#5 Romantic Hotel in Ixtapa
Price Range: RM721 - RM2,379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Ixtapa 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
Barcelo Ixtapa***** is located in the heart of Ixtapa, right on "El Palmar" beach, one of the most attractive destinations in Mexico. It is the ideal place to go on family holidays, celebrate romantic weddings, organize successful business meetings and also to spend an unforgettable honeymoon. The Barcelo Ixtapa***** hotel offers a convenient way to enjoy your holidays and experience the Barcelo All Inclusive program. It also offers the perfect location for those guests wanting to experience excursions to other parts of Ixtapa and Zihuatanejo. ... more   less 
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Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Resort

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