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Review of Barcelo Ixtapa

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Barcelo Ixtapa
Ranked #3 of 22 Hotels in Ixtapa
Reviewed 24 March 2009

Three trips to Ixtapa and the Barcelo and my 4th trip is already scheduled. The staff are very nice and helpful - if needed. The food was great at all four restaurants and there was always a good selection.

The rooms are very clean and maintained. The suites are huge and well equipped. The smaller rooms are also very nice. Almost all the rooms have ocean view with a balcony overlooking the beach and pools.

The pools were very clean and the Swim-up bar was awesome. After a couple of trips to the bar the bartenders started to recognize you and had your drink half made by the time you got there. There are also plenty of "runner's" bringing drinks and snacks and often had your next drink there before you finished the first one.

The beach is very clean and I'd guess that there is atleast a mile of it right in from of the resort. There are plenty of lawn chairs available on the beach. The water is clean (unlike Peurto Vallarta) and warm. The waves are mild - good for boardless body surfing.

  • Stayed: November 2008, travelled with friends
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2  Thank tyro32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 - 628 of 2,795 reviews

Reviewed 22 March 2009

My wife and I stayed at the Barcelo Ixtapa for two weeks in April, 2008.

The good things:

We had an ocean view room with a king bed. It was very nice and clean.
The front desk staff was always polite and helpful at all times.
The beach was nice and the weather was great.

The bad things:

The beach bar service was mediocre at best. It was always a hassle to order a drink from the beach staff. I found myself always having to walk up to the beach bar to order a drink for my wife and I since the beach staff were constantly ignoring us despite our tipping them. The Mexican guests were given preference over the non-Mexican guests.

Overall, I would not recommend this hotel.

Colin from Canada

  • Stayed: April 2008, travelled as a couple
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1  Thank juneau_san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2009

We stayed in Ixtapa during the week of march 7-14 and decided on the Barcelo because it was on sale.
Last year we ended up at the Fontan (almost next door) and this was a step up.
We checked in and were happy to receive an ocean front room which has a small balcony to take in the beautiful vistas.
The rooms are quite roomy and spotless with a small fridge, coffee maker and safe.
Maid service was excellent and especially enjoyed the creative daily towel art.
The hotel provides excellent service in ALL areas, Guests are made felt very welcome and evryone is eager to please.
On weekends the hotel fills up to capacity with local Mexican families and it was very nice to see everyone enjoying the beach and facilities.
The food at this resort was fine with lots of choices. The only complaint I have is that especially at the buffets the food was often just luke warm and never hot. A real shame!
A la carte restaurants were good but again, the service is what made everyting special.
The beach is great; wide, soft sand with good waves for bodysurfing, so be sure to bring a board.
Leave tips at the hotel, have lunch and or dinner at some of the local restaurants and enjoy Ixtapa and its surrounding area.
You wont be disappointed!

  • Stayed: March 2009, travelled with friends
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6  Thank nedgulden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2009

This was our 4th year in a row @ the Barcelo in Ixtapa...We love the e-a-s-e of its location, first and foremost...The place is very clean & always has been. The food is fairly good most of the time @ the buffets, we always found something, but would strongly recommend using your 'specialty restaurant' tickets as they are very nice & totally different than the buffets. (Jumbo butterfly shrimp, rib eyes, etc. @ the Sunset Terrace, order off a menu, with the salad bar - book the 7pm seating - beautiful sunset!) Don Quixote was very good too, don't miss the Spanish coffee - even if you don't like coffee!! (9pm was too late to have such a rich meal...) The burgers @ the swim up bar are pretty 'leg kickin' too. Have one of those about 3pm, good to go...We're foodies & we've been very content w/ the vittles available. We love breakfast @ the LaPalapa - staring @ the water, hi Philly! - it doesn't get any better for those of us who left home w/ over a foot of snow on the ground!!! Good coffee...what a way to go...Off to the pool for the day...Swim up bar opens @ 11am - and those guys work their butts off 'til it closes @ 6. Watch them! (I think they serve food 'til 5pm??) Most days we had waiters/waitresses @ the pool...Some days not?? Don't know what was up with that? When we had them, they were GREAT! Remembered what we were drinking after 1 order! YES! Bring an insulated mug, don't fight it...It's warm down there & drinks melt - FAST! Blue eyed Roberto and the boys @ the swim up bar were FAB! Done @ the pool? Stop @ the Sanca Bar @ 6pm, have one & take one up to your room..."Junior's" team was working the Sanca this month & they were AWESOME! Don't miss karaoke nite @ the Sanca...It's CRAZY! OMG! The house band gets old, but they were fun early in the 10 day vacation...(How that chick can sing that one song for over 10 min.??? Yikes!) Venture out to eat tho...you gotta go to Frank's. Have the "bacon wrapped cheese stuffed grilled jumbo prawns" - Franks' Zappetizer. You get 2 & can split them with a fellow foodie. The pizzas are very good there too - wood stove - but no sausage, only pepperoni?? Thin crust...We also went to Luna's for grilled lobster - kitty corner from Senor' Frogs...We made pigs of ourselves, 2# of lobster for each, of the 4 of us!! We recommend not using their melted butter as it SUCKED! (We're from WISCONSIN!!) But the lobster was good w/out it...Sisco was our server & he was wonderful! I had the biggest Bacardi Limon & diet Coke w/ lime that I ever had in my LIFE! Mmmm...Sisco recommended we put the meal on our credit card as the exchange rate was better, & he was right...Very accommodating, got to watch the Senor' Frogs craziness...(The Blue Shots aren't bad there either.)
Now the things that bugged us...
The plumbing in the rooms need a MAJOR facelift...everything is very clean, but you never know what's up with the water? And that hasn't changed for us in 4 years...The elevators still suck. Quite a wait @ key times of the day...The smoking policy has changed drastically @ the Barcelo...Good for most, but for those of us who have always enjoyed going to Mexico to NOT get yelled at.... the Barcelo has restrictions...It turned out fine, but was unexpected. We e-mailed the hotel prior to our arrival (using the e-mail address on their website) with our "ocean view - above the 6th floor, please" request) & were disappointed that they had not received it?? They did accomodate us with an 8th floor room - ocean view, after a bit of a haggling. We were not disappointed with the room nor view. OMG! The room frig leaves alot to be desired...Ours got cold after the 5th day. (We called.) No more "frig snacks to buy." A tip will get your frig re-filler guy to load yours up with what you want/don't want. And if that is all we have to "complain" about in our 4th, 10 day stay, that's pretty good!!
The really good???
The weather...we had a cloud for about 2 min. in 10 days!!!!!!!!!
The service. From the bellboys to the cab callers to the gals that clean the swim up bar latrines all the time...Horray! And smiling! Even the maintenace guys that were re-grouting the floor in front of the elevators @ 4 in the morning...Smilin'!!
Deal w/ the guys on the beach for goodies...they are good people & their prices are fair...Have a massage for an hour and 15 min. @ the massage hut on the beach...$25. Listen to the ocean & smile when you think what you would pay @ home...Zihu is fun but too hot in the afternoon...Don't be surprised by the Mexican police @ nite, they've got issues right now - & don't be a fool & go to an ATM @ nite also. We do our Kahlua/Marlboro shopping @ the grocery store in Ixtapa, Scruples. Marlboros are $21.50 a carton...you can do better in Zihu, but it's right there! Roberto's is our fave silver shop in Ixtapa. But DO barter, they'll come down. Their stuff is class...The guys outside the hotel aren't bad for jewelry either...We've been happy with what we bought....The theme nites aren't a big deal for us...we've seen them. (Daffy Duck's butt freaked us out this year! Was great seeing Javier tho!) If you must go...do the Mexican Fiesta on Wed. nite. The colors are awesome!
But vacations can be good/bad with the people you meet/deal with...we met some great/goofy people from Bismarck, ND - Vancouver/Vancouver Island - Bemidji, MN...Alot of regulars go the same time every year...It's nice to see familiar faces...Hey Janet, Brian, Bob w/ an R, Bridget, Carmen, & Cindy....hope to see you next year! We TOTALLY missed our fave bartender, Cesar, who is rumored to be working @ the Melia'. He's the Barcelo's loss, believe me!!
OK, I'm done...1st review I wrote in 4 years....

  • Stayed: February 2009, travelled with friends
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4  Thank jillycentralWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2009

My husband and I visited Ixtapa last year for our 20th wedding anniversay and loved the area so much that we returned this March with another couple. We stayed at the Barcelo this year and were very impressed! The resort was rated as a 3.5 - 4 star but we felt like we were at a 5.5 star resort. We have stayed at 5.5 star resorts in the Mayan and the Barcelo was just as good in all aspects. It was extremely clean, the rooms were beautiful (incredible view!), the beds were comfortable, food was awesome and the service was exceptional. The lounge areas and dining areas were large and comfortable. A great assortment at the buffet and excellent a la carte meals. The house red wine was really good, the bar boose was a little better quality than most all inclusive resorts. We never had a problem getting a palapa although we were up early to get a front row view of the beach. A large pool area and swim up bar. I would not hesitate to recommend this resort to anyone & we will definitely go back!

  • Stayed: March 2009, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
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6  Thank LJLBritishColumbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Barcelo Ixtapa

Address: Boulevard Ixtapa, s/n, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Hotel Barcelo Ixtapa Beach Resort)
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Ixtapa
#3 Family Hotel in Ixtapa
#3 Spa Hotel in Ixtapa
#3 Top resorts Hotel in Ixtapa
#5 Romantic Hotel in Ixtapa
Price Range: RM742 - RM2,117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Ixtapa 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
Barcelo Ixtapa***** is located in the heart of Ixtapa, right on "El Palmar" beach, one of the most attractive destinations in Mexico. It is the ideal place to go on family holidays, celebrate romantic weddings, organize successful business meetings and also to spend an unforgettable honeymoon. The Barcelo Ixtapa***** hotel offers a convenient way to enjoy your holidays and experience the Barcelo All Inclusive program. It also offers the perfect location for those guests wanting to experience excursions to other parts of Ixtapa and Zihuatanejo. ... more   less 
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Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Resort

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