I just returned from a week long stay at the Barcelo Maya Place. The hotel is very large so be prepared to do a lot of walking, I would suggest asking for a room closer to the main pool if you want to cut down your walk time. The main pool is very large and most of the seats are reserved by 7am. I would suggest getting a cabana at the adults only pool for $10 you can reserve the cabana for the whole day. The beach is amazing, white sand bottom as well as amazing snorkeling. I was however disappointed with the lack of accessibility to the water sports, there is nothing available at the palace resort it is all located at the far opposite end of the beach in front of the barcelo beach resort. The hotel itself is beautiful and very very clean. The buffet was very large and full of so many different options definitely something for everyone. The food was excellent at the buffet. The restaurants in the hotel on the other hand are horrible, We were served undercooked chicken which we noticed after consuming about a quarter of it, the waiter upon noticing the undercooked chicken did nothing nor did a manager come at any time to address our concern. We brought the situation to the resort managers attention as well and he assured us he would address the issue and get back to us. We NEVER heard anything after that which is very disappointing especially since the chicken was consumed. I would not suggest eating at the restaurants. Overall had a great time at the hotel, and would return again just not to the restaurants.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Mexico/Puerto Aventuras, Riviera Maya